Supervisors - Bound to DOHA, QATAR

Mecer Consulting Limited; Makati; On-site; PHP 502,200 - 725,400; Full time

Job summary

Mecer Consulting Limited is looking for an experienced Operations Supervisor in Makati, Philippines. The ideal candidate will oversee daily operations, monitor employee performance, and ensure productivity within the team. Applicants should have a bachelor's degree in Electronics or Electrical Engineering, at least five years of relevant work experience, and knowledge of service management software. This role may require travel to client sites. A commitment to safety and effective conflict resolution is essential.

Qualifications

• Bachelor's degree in a related field.
• Five years of experience in a service center.
• Relevant technical certifications are a plus.

Responsibilities

• Oversee daily operations and ensure team productivity.
• Monitor employee performance and provide coaching.
• Implement company policies and safety regulations.
• Coordinate with management for improvement strategies.
• Resolve conflicts and handle employee inquiries.

Skills

Service management software knowledge

Leadership

Conflict resolution

Coaching and mentoring

Education

Bachelor's degree in Electronics or Electrical Engineering

Job description

Job Requirements

• With bachelor's degree in Electronics, Electrical Engineering, or related field.
• Relevant technical certifications are a plus.
• At least five (5) years of work experience in a reputable service center.
• Willingness to travel to client sites if required.
• Knowledge of service management software.

Responsibilities

• Oversee daily operations and ensure team productivity in the assigned area.
• Monitor employee performance and provide coaching to enhance skills and efficiency.
• Implement and reinforce company policies and safety regulations.
• Coordinate with management to develop and execute improvement strategies.
• Resolve conflicts and handle employee inquiries professionally and efficiently.