Supervisor Quality Assurance

DKSH; Taguig; On-site; PHP 600,000 - 800,000; Full time

Job summary

DKSH Philippines is seeking an experienced Quality Assurance Supervisor to oversee the implementation of QA systems and ensure compliance with local and international regulations. You will support the quality policy deployment, investigate deviations, coordinate with cross-functional teams, and assist in internal audits and training needs for QA, SHE, and REG to sustain regulatory alignment.

This role requires strong knowledge of regulatory standards and excellent communication across cultures,

Qualifications

• 3+ years of experience in quality assurance or regulatory roles.
• Diploma or certificate in science, chemistry, pharma, or related field.
• Experience coordinating cross-functional teams and implementing international standards.

Responsibilities

• Supervise QA systems to ensure regulatory compliance locally and internationally.
• Support managers in managing expenditures against budgets.
• Lead investigations of deviations and supplier complaints.
• Coordinate with cross-functional leads and external audits.
• Provide training needs for QA, SHE, and REG.

Skills

Quality assurance

Regulatory knowledge

MS Office

Cross-cultural communication

Fluency in English

Education

Diploma/Certificate in Science, Chemistry, Pharma or related

Tools

Excel

Word

PowerPoint

Job description

Job Description:

Job Summary

Supervise the execution of company quality assurance and relevant quality management systems to comply with regulatory compliance to local and international laws and regulations

General Responsibilities

• Support manager in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources;
• Supervise the implementation of quality policies, procedures and standards to ensure alignment to global DKSH quality policy and local/international quality standards;
• Implement quality management systems, include Document Management, Complaints, Deviations/CAPA, Change Control, and Validation Monitoring;
• Facilitate investigations of deviations and complaints, including identifying underlying causes, and suggesting corrective actions;
• Lead biweekly walkthrough to ensure maintained facility compliance to quality and regulatory requirements;
• Provide constructive recommendations to enhance policies, practices and processes related to quality assurance (QA), safety, health & environmental (SHE) and registration (REG);
• Identify training needs - quality assurance (QA), safety, health & environment (SHE) and registration (REG)
• Provide technical assistance to internal stakeholders on quality related issues, and troubleshooting when necessary;
• Support external audits from suppliers and other regulatory bodies;
• Other tasks to support proper execution of quality management systems.

Functional Knowledge and Skills

• Demonstrate knowledge in quality assurance tools, concepts and methodologies
• Demonstrate good working knowledge, comprehension and applications of local regulations
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
• Demonstrate fluency in local language and ideally in English, both written and spoken

Qualifications

• Minimum 3 years experience in a similar role
• Diploma/certification of Science, Chemistry, Pharma or related disciplines
• Experience in coordinating with cross-functional leads
• Experience in implementation of international company standards
• Willing to work in Cabuyao Laguna