Subscription Growth & Retention Lead for OTT & Apps

Ultra Group; Hinoba-an; On-site; PHP 600,000 - 900,000; Full time

Job summary

Ultra Group is seeking a Subscriptions Management Professional with a minimum of 5 years of experience overseeing the full subscription lifecycle, preferably in OTT video streaming or mobile apps.

You will analyse data to identify trends, drive growth and retention, coordinate with marketing, product and analytics, manage billing and pricing strategies, and implement customer‑centric improvements to enhance the subscriber experience.

Qualifications

• Bachelor's degree in Business, Marketing, Finance, or related field.
• Experience in subscription management, preferably OTT/video streaming or mobile app industry.
• Strong analytical skills with ability to interpret data and generate insights.
• Proficiency in subscription management and billing systems.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Detail-oriented with a customer-centric approach.
• Ability to work in a fast-paced environment and manage multiple projects.

Responsibilities

• Oversee the entire subscription lifecycle from sign-up to renewal, ensuring a smooth process.
• Monitor and manage subscription billing, payments, and invoicing for accuracy and timeliness.
• Analyze subscription data to identify trends and opportunities; generate regular reports on key metrics.
• Collaborate with customer support to address subscription-related issues and implement improvements.
• Develop and execute retention and growth strategies with marketing and product teams.
• Assist in pricing and packaging strategies to maximize revenue and customer satisfaction.
• Coordinate with cross-functional teams to ensure alignment on subscription goals.

Skills

Analytical skills

Organizational skills

Communication skills

Time management

Education

Bachelor's degree in Business, Marketing, Finance, or related field

Tools

Billing systems

Analytics tools

Job description

Ultra Group is seeking a Subscriptions Management Professional with a minimum of 5 years of experience overseeing the full subscription lifecycle, preferably in OTT video streaming or mobile apps.

You will analyse data to identify trends, drive growth and retention, coordinate with marketing, product and analytics, manage billing and pricing strategies, and implement customer‑centric improvements to enhance the subscriber experience.