Student Enrolment & Credentialing Admin (NZ) | ZR_1370_JOB

Peoplepartners BPO Inc.; Quezon City; Remote; PHP 1.623.000 - 2.165.000; Vollzeit

Benefits dieser Stelle

Permanent Work-from-home setup

Company-provided equipment

13th Month Pay

HMO on Day 1

Monthly Gift Voucher

Leave credits annually

Zusammenfassung

PeoplePartners is hiring two Student Enrolment & Credentialing Admins to support a New Zealand-based client from a remote setup. You’ll manage enrolments, validate learner data, and maintain folders across the LMS and CRM platforms.

No NZ-specific platform experience is required; strong organizational skills, accuracy, and comfort with structured information will help you succeed in this role. Enjoy a work-from-home arrangement with international exposure.

Qualifikationen

• 2+ years in enrollment or credentialing or similar high-volume admin work.
• Experience with student administration, enrolment processing, or credentialing.
• Proficient with Microsoft 365 apps (Outlook, Excel, Word).
• Able to manage digital/physical records and cloud-based systems.
• Strong attention to detail and accuracy in data handling.

Aufgaben

• Process digital and paper-based learner enrolments.
• Check identity, enrolment, stakeholder, and organization information.
• Create course intakes in the SMS and assign learners to intakes.
• Maintain accurate learner, stakeholder, and organization records.
• Resolve discrepancies and escalate when needed.
• Complete enrolment and credentialing within SLA and close-out processes.
• Handle confidential learner information in line with privacy rules.

Kenntnisse

MS 365 (Outlook, Excel, Word)

Enrolment processing

Records management

Data accuracy

Remote collaboration

Ausbildung

University/college admin experience

Tools

SMS / Student Management System

CRM / database platforms

ERP / HRIS systems

Jobbeschreibung

Student Enrolment & Credentialing Admin (NZ) - Remote

About PeoplePartners

• Great work deserves a workplace that backs you.

• PeoplePartners is a Great Place to Work® certified company where people come first, great work gets recognised, and careers have room to grow. You’ll get the best of both worlds: the flexibility of working from home and the opportunity to gain valuable global exposure supporting a New Zealand-based client.

• We’re big on learning, genuine connection, and creating opportunities for our people to build careers they’re proud of. Bring your skills, your curiosity, and your eye for detail, we’ll give you plenty of room to use them.

Role Overview

• Great student experiences don’t just happen in the classroom. Behind every smooth enrolment, accurate learner record, and successfully completed course is someone making sure the details are right.

• PeoplePartners is looking for two Student Enrolment & Credentialing Admins to help keep the learner administration journey running smoothly - from enrolment right through to course close-out.

• You’ll process enrolments, check learner information, create course intakes, maintain accurate records, and complete credentialing administration. There’s volume, there’s detail, and accuracy matters.

• The good news? You don’t need experience with NZ education systems or the client’s specific platforms. If you’re organized, comfortable working with structured information, and can spot a mismatch before it becomes someone else’s headache, this could be right up your alley.

Key Responsibilities:

• Process digital and paper-based learner enrolments.

• Check learner identity, enrolment, stakeholder, and organization information.

• Create course intakes in the Student Management System (SMS).

• Assign learners to the correct course intake.

• Maintain accurate learner, stakeholder, and organization records.

• Review enrolment information for missing details and discrepancies.

• Resolve routine issues and elevate discrepancies when required.

• Complete enrolment and credentialing administration within agreed service levels and turnaround times.

• Complete course close-out and records-management activities.

• Save, file, and archive records and maintain processing notes.

• Handle personal and confidential learner information in line with privacy and information-security requirements.

Job Requirements:

Required Qualifications (Must-Have):

• 2+ years of enrollment or credentialing experience (similar experience is welcome).

• Experience in student administration, enrolment processing, records administration, credentialing, compliance administration, or a comparable high-volume administrative environment.

• Experience using student management systems, CRM/database platforms, or similar structured record‑management systems.

• Competent user of Microsoft 365, particularly Outlook, Excel, and Word.

• Experience working with digital records, electronic documents, and cloud-based systems.

• Strong systems literacy and ability to learn new software and platforms quickly.

• High level of accuracy and attention to detail.

• Experience cross‑checking information, identifying discrepancies, and maintaining accurate records.

• Ability to follow documented processes, procedures, and business rules consistently.

• Ability to recognize when an issue needs to be escalated.

• Experience managing high volumes of transactional work while maintaining accuracy and meeting turnaround expectations.

• Strong communication skills.

• Experience appropriately handling personal, sensitive, or confidential information.

• Strong organizational and time-management skills.

• Ability to work independently while contributing effectively within a remote team.

Preferred Qualifications (Relevant transferable experience may include):

• University, college, or training administration.

• HR or payroll.

• Healthcare records.

• Banking or insurance.

• Government administration.

• Compliance or quality assurance.

• Other regulated and process-driven administrative environments.

• Experience with CRM, ERP, HRIS, case‑management, student management, or other structured database systems will also be considered transferable.

• Candidates who can demonstrate strong experience in data accuracy, record validation, cross‑checking information between documents and systems, identifying discrepancies, maintaining confidentiality, and following defined processes are encouraged to apply.

• Previous experience with VHNZ systems, Selma, NZQA, or the New Zealand education sector is not required.

Why Join PeoplePartners

• This is more than a chance to work from home - it’s an opportunity to build international experience while growing your career with a Great Place to Work® certified company.

• At PeoplePartners, you’ll be part of a people-first culture with opportunities to learn, develop, connect, and grow. Enjoy the advantages of a remote setup while staying connected through team collaboration and employee engagement activities.

• You’ll get to sharpen your systems and administration skills, work with a New Zealand-based client, and become the reliable pair of eyes people trust with important information.

• If accurate records, organised systems, and getting the details just right are strangely satisfying to you, we should talk.

Work Details

• Work Setup: Remote - Work from Home.

• Country Coverage: New Zealand.

• Schedule: Monday to Friday.

• Working Hours: 8:00 AM-5:00 PM NZST (Day-shift).

Company Benefits:

• Permanent Work-from-home setup

• Company-provided equipment

• Secondary Wi-Fi Modem

• 21 Leave Credits Annually - Leave benefits begin on Day 1.

• 100% conversion of UNUSED leave credits

• HMO on Day 1

• 13th Month Pay

• Monthly Gift Voucher

• Milestone Tokens (Birthday/Anniversary/Christmas).

• A Life Beyond the Screen #WorkLifeBalance.

• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.