Strategic Reference Data Lead Analyst

Citigroup Business Process Solutions Pte. Ltd.; Manila; On-site; PHP 1,000,000 - 1,500,000; Full time

Job summary

Citigroup Business Process Solutions Pte. Ltd. in Manila seeks a Reference Data Services Lead Analyst to guide strategic operations, deliver complex solutions, and advise across functions.

This role requires strong leadership, cross‑functional collaboration, and the ability to influence senior stakeholders. You will oversee resource allocation, manage risks, and drive improvements in processes and controls across multiple operations teams, serving as a subject matter expert in reference data

Qualifications

• 6–10 years of experience in operations or a senior leadership role.
• Ability to influence senior leaders across functions and negotiate.
• Excellent communication with internal and external stakeholders.

Responsibilities

• Manage complex issues with potential impact across multiple operations areas.
• Lead projects and resolve escalated operational issues.
• Liaise with multiple Operations teams and departments.
• Provide expert analysis and propose innovative process improvements.
• Advise and coach staff on operational processes.

Skills

Management skills

Stakeholder influence

Strategic communication

Education

Bachelor’s/University degree

Master’s degree preferred

Job description

Citigroup Business Process Solutions Pte. Ltd. in Manila seeks a Reference Data Services Lead Analyst to guide strategic operations, deliver complex solutions, and advise across functions.

This role requires strong leadership, cross‑functional collaboration, and the ability to influence senior stakeholders. You will oversee resource allocation, manage risks, and drive improvements in processes and controls across multiple operations teams, serving as a subject matter expert in reference data