Strategic Platform Manager – API & Service Lifecycle

Globe Telecom; Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Globe Telecom in the Philippines seeks a Platform Management Manager to oversee strategic service lifecycle management for integration platforms and APIs. The role focuses on maximizing platform value, ensuring security, and aligning with business objectives.

You will lead governance, incident management, and continuous improvement initiatives. Responsibilities include driving platform roadmaps, capacity planning, KPI reporting, and stakeholder communication to optimize service delivery and

Qualifications

• 10-15 years hands-on service delivery work experience.
• Service design, service lifecycle management, API lifecycle governance, or platform lifecycle management.
• Previous telco or tech integration experience preferred and ITIL practices.
• Bachelor’s Degree in a related field; ITIL v3/v4 certifications valued.

Responsibilities

• Define platform strategy and planning; roadmap and technology adoption.
• Oversee platform operations, maintenance, availability, reliability and performance.

Skills

Leadership

Problem Solving

Communication

Time Management

Data Analysis

Education

Bachelor's Degree in a related field

Tools

ITIL

API Lifecycle Management

Cloud Platforms

Job description

Globe Telecom in the Philippines seeks a Platform Management Manager to oversee strategic service lifecycle management for integration platforms and APIs. The role focuses on maximizing platform value, ensuring security, and aligning with business objectives.

You will lead governance, incident management, and continuous improvement initiatives. Responsibilities include driving platform roadmaps, capacity planning, KPI reporting, and stakeholder communication to optimize service delivery and