Strategic Payroll Specialist

QBE Group Shared Services Centre; Cebu City; On-site; PHP 500,000 - 800,000; Full time

Job summary

QBE Group Shared Services Centre in Cebu City is seeking a Full-time payroll professional to manage delivery and implementation of payroll services, ensuring statutory compliance and value for the organization. You will oversee accurate payroll file processing, payments, garnishments, LOAs, and provide regulatory compliant advice.

The role collaborates with payroll vendors, ensures time entry accuracy, handles employee data changes, tax elections, audits, and maintains reports.

Qualifications

• Tertiary degree or equivalent combination of education and work experience.
• Some relevant work experience.
• Payroll processing in a multi-state environment with local taxes.

Responsibilities

• Partner with payroll vendors to process bi-weekly payroll and system changes by following procedures to ensure data is timely, accurate, complete and meets business, legal and regulatory requirements.
• Ensure all time entry is accurate and complete, and related approvals are maintained for payroll processing.
• Ensure employee data changes such as new hires, terminations, direct deposits and tax elections are complete and accurate for payroll processing, audit for accuracy.
• Administer pay and deduction related inputs including interfaces and file feeds in partnership with payroll vendors.
• Assists team with preparing and providing information for audits, and also review audit reports for completeness and accuracy, resolving errors as needed.
• Create and maintain reports by preparing information for dissemination and/or for review by supervisors as needed. Analyse for data integrity to identify discrepancies, research root causes and develop solutions.
• Provide personalized and quality customer service by researching employee inquiries and providing resolution in an accurate, timely, thorough, helpful and respectful way.
• Resolve problems by assessing need for escalation of issues and influence positive change by analysing employee inquiries and effectively communicating with internal customers.
• Streamline process flow and increase productivity by helping assign resources, identifying need for change and implementing solutions to continuously improve.
• Handles payroll tax matters for the department including agency notices and research, new agency registrations, employee and vendor tax set-up and audit, quarterly and year-end tax and W2 processing, W2c’s and tax amendments.

Skills

Commercial Acumen

Communication

Critical Thinking

Customer Service

Financial Products

High Accuracy

HR

HR Policies

Intentional collaboration

Managing performance

Performance Management

Process Improvements

Risk Management

Succession Planning

Talent Management

Education

Tertiary Degree

Job description

QBE Group Shared Services Centre in Cebu City is seeking a Full-time payroll professional to manage delivery and implementation of payroll services, ensuring statutory compliance and value for the organization. You will oversee accurate payroll file processing, payments, garnishments, LOAs, and provide regulatory compliant advice.

The role collaborates with payroll vendors, ensures time entry accuracy, handles employee data changes, tax elections, audits, and maintains reports.