Strategic Legal Intake & Scheduling Specialist

LegalMatch Philippines, Inc.; Metro Manila; On-site; PHP 279,000 - 435,000; Full time

Job summary

LegalMatch Philippines, Inc. is seeking a focused Consultation Appointment Specialist to manage legal intake, case screening, outbound lead follow-up, and consultation scheduling. You will work with potential clients and attorneys while following account-specific workflows and guidelines.

You will make outbound calls to guide clients through intake, schedule consultations across multiple calendars and time zones, and follow up to maximize conversions. Proficiency with CRM and AI tools is valued.

Qualifications

• Experience coordinating intake and appointment scheduling.
• Familiar with CRM systems and handling client communications.
• Ability to schedule across multiple calendars/time zones.
• Strong follow-up to maximize lead conversions.

Responsibilities

• Manage legal intake and case screening.
• Conduct outbound lead follow-up.
• Schedule consultations with clients and attorneys.
• Adhere to account-specific workflows and guidelines.

Skills

CRM proficiency

Outbound calls

Scheduling across calendars

AI tools

Tools

CRM software

AI tools

Job description

LegalMatch Philippines, Inc. is seeking a focused Consultation Appointment Specialist to manage legal intake, case screening, outbound lead follow-up, and consultation scheduling. You will work with potential clients and attorneys while following account-specific workflows and guidelines.

You will make outbound calls to guide clients through intake, schedule consultations across multiple calendars and time zones, and follow up to maximize conversions. Proficiency with CRM and AI tools is valued.