Strategic Insights & Automation Lead

HGS Offshore Staffing Solutions; Metro Manila; Remote; PHP 1,500,000 - 2,100,000; Full time

Job summary

HGS Offshore Staffing Solutions is seeking an experienced Insights & Automation Manager to turn data into action across the business. You will identify opportunities, uncover insights, and drive performance through data, automation and AI.

You will bridge business stakeholders and the Data Engineering team, translating problems into analytical solutions while building practical automation to improve efficiency and decision-making.

Qualifications

• 5+ years in data analytics, BI or insights roles.
• Strong analytical and problem-solving skills.
• Ability to translate complex data into simple business insights.
• Experience developing dashboards and business reporting.
• Advanced SQL capability.
• Experience presenting insights to senior leaders.
• Strong commercial acumen and business understanding.
• Proactive, curious and outcome-focused mindset.
• Be highly curious and inquisitive.
• Communicate confidently with senior stakeholders.

Responsibilities

• Partner with leaders across Finance, Product, Customer and Technology to understand key business challenges and opportunities.
• Analyse customer, product, operational and financial data to identify trends, risks and opportunities.
• Translate data into actionable recommendations that support decision-making.
• Proactively investigate performance drivers and emerging issues.
• Develop hypotheses, conduct analysis and communicate findings to stakeholders.
• Produce monthly, quarterly and annual business performance reporting.
• Support Board reporting and strategic planning activities.
• Identify manual processes that can be streamlined or automated.
• Build practical automation solutions that reduce administrative effort and improve efficiency.
• Identify opportunities to leverage AI within business operations.

Skills

Data analytics

Business intelligence

Dashboard development

Advanced SQL

Stakeholder communication

Strategic thinking

Automation mindset

AI awareness

Tools

SQL

Job description

HGS Offshore Staffing Solutions is seeking an experienced Insights & Automation Manager to turn data into action across the business. You will identify opportunities, uncover insights, and drive performance through data, automation and AI.

You will bridge business stakeholders and the Data Engineering team, translating problems into analytical solutions while building practical automation to improve efficiency and decision-making.