Insights & Automation Manager (Perm WFH/ Morning Shift)

HGS Offshore Staffing Solutions; Metro Manila; Remote; PHP 1,500,000 - 2,100,000; Full time

Job summary

HGS Offshore Staffing Solutions is seeking an experienced Insights & Automation Manager to turn data into action across the business. You will identify opportunities, uncover insights, and drive performance through data, automation and AI.

You will bridge business stakeholders and the Data Engineering team, translating problems into analytical solutions while building practical automation to improve efficiency and decision-making.

Qualifications

• 5+ years in data analytics, BI or insights roles.
• Strong analytical and problem-solving skills.
• Ability to translate complex data into simple business insights.
• Experience developing dashboards and business reporting.
• Advanced SQL capability.
• Experience presenting insights to senior leaders.
• Strong commercial acumen and business understanding.
• Proactive, curious and outcome-focused mindset.
• Be highly curious and inquisitive.
• Communicate confidently with senior stakeholders.

Responsibilities

• Partner with leaders across Finance, Product, Customer and Technology to understand key business challenges and opportunities.
• Analyse customer, product, operational and financial data to identify trends, risks and opportunities.
• Translate data into actionable recommendations that support decision-making.
• Proactively investigate performance drivers and emerging issues.
• Develop hypotheses, conduct analysis and communicate findings to stakeholders.
• Produce monthly, quarterly and annual business performance reporting.
• Support Board reporting and strategic planning activities.
• Identify manual processes that can be streamlined or automated.
• Build practical automation solutions that reduce administrative effort and improve efficiency.
• Identify opportunities to leverage AI within business operations.

Skills

Data analytics

Business intelligence

Dashboard development

Advanced SQL

Stakeholder communication

Strategic thinking

Automation mindset

AI awareness

Tools

SQL

Job description

About the role

We are seeking an experienced and commercially focused Insights & Automation Manager to help transform data into action across our business. This role is responsible for identifying opportunities, uncovering insights and driving business performance through data, automation and AI. Unlike a traditional data analyst role, success will not be measured by producing reports alone. The successful candidate will be expected to understand the business, identify trends and opportunities, ask better questions, and provide recommendations that influence decisions. The role acts as a bridge between business stakeholders and the Data Engineering team, ensuring that business problems are translated into analytical solutions and that data is used to drive meaningful outcomes. This position also plays a key role in identifying opportunities to automate manual processes and leverage AI tools to improve efficiency across the organisation.

Key responsibilities

• Partner with leaders across Finance, Product, Customer and Technology to understand key business challenges and opportunities
• Analyse customer, product, operational and financial data to identify trends, risks and opportunities
• Translate data into actionable recommendations that support decision-making
• Proactively investigate performance drivers and emerging issues
• Develop hypotheses, conduct analysis and communicate findings to stakeholders
• Produce monthly, quarterly and annual business performance reporting
• Support Board reporting and strategic planning activities
• Identify manual processes that can be streamlined or automated
• Build practical automation solutions that reduce administrative effort and improve efficiency
• Identify opportunities to leverage AI within business operations

About you

• 5+ years' experience in data analytics, business intelligence, commercial analysis or insights roles
• Strong analytical and problem-solving skills
• Ability to translate complex data into simple business insights
• Experience developing dashboards and business reporting
• Advanced SQL capability
• Experience presenting insights and recommendations to senior leaders
• Strong commercial acumen and business understanding
• Proactive, curious and outcome-focused mindset
• Be highly curious and inquisitive
• Communicate confidently with senior stakeholders