Strategic Financial Operations Analyst

JPMorgan Chase & Co.; Manila; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Operations and Financial Support Analyst to own end-to-end transactional processing and close support within Chase Travel.

You will partner with Finance, Technology, Operations, and Account Management to deliver accurate, audit-ready outcomes and support onboarding of new jurisdictions and marketplace programs. In this high-visibility role, you will develop strong accounting judgment, drive data fluency, and lead issue resolution and process improvements while

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.
• Minimum 3 years of relevant accounting and/or financial operations experience.
• Experience reconciling high-volume transactional data and resolving breaks through root-cause analysis.
• Advanced Microsoft Excel skills.
• Experience partnering cross-functionally with Technology, Operations, Finance, and Account Management to deliver implementations and process improvements.
• Working knowledge of accounting controls, documentation standards, and audit readiness expectations.
• Proven ability to manage multiple priorities, meet deadlines, and communicate risks and issues proactively with proposed solutions.
• Strong written and verbal communication skills.

Responsibilities

• Own end-to-end integration of high-volume transactional data from multiple sources into back-office accounting systems, validating completeness, accuracy, and timeliness of feeds and downstream impacts.
• Investigate, reconcile, and resolve processing breaks — including mapping issues, missing attributes, and balancing discrepancies — documenting root cause, remediation actions, and prevention steps.
• Support month-end and year-end close activities, including journal entry support, balance sheet account substantiation, and identification and resolution of unusual items or trends.
• Prepare and deliver recurring reporting (daily, weekly, and monthly), ensuring data integrity, consistent definitions, and appropriate controls and documentation.
• Produce variance and driver analysis on volume, revenue, and cost trends, translating findings into clear insights and recommended actions.
• Facilitate onboarding of new jurisdictions and marketplace expansions through structured intake, milestone tracking, and operational readiness, ensuring dependencies and controls are understood and met.
• Partner with Account Management, Technology, Operations, and Finance to implement new programs and changes to existing offerings, clarifying requirements, impacts, and control expectations.
• Lead quality assurance and user acceptance testing for rollouts and enhancements, including test strategy, evidence collection, defect tracking, and sign-off readiness.
• Own end-to-end case management for onboarding and production issues — triage, escalation, stakeholder updates, and closure — ensuring timely resolution and clear audit trails.
• Manage audit inquiries and coordinate with tax and compliance partners; prepare audit and external reporting deliverables with full traceability and on-time responses.
• Identify opportunities to strengthen internal controls, reduce manual touchpoints, and improve timeliness and accuracy; contribute to automation and process improvement initiatives.

Skills

Excel

Cross-functional collaboration

Accounting controls

Audit readiness

Data analysis

Communication

Time management

Education

Bachelor's degree in Accounting or Finance

Tools

Avalara

Job description

JPMorgan Chase & Co. is seeking an Operations and Financial Support Analyst to own end-to-end transactional processing and close support within Chase Travel.

You will partner with Finance, Technology, Operations, and Account Management to deliver accurate, audit-ready outcomes and support onboarding of new jurisdictions and marketplace programs. In this high-visibility role, you will develop strong accounting judgment, drive data fluency, and lead issue resolution and process improvements while