Strategic Account Manager: Client Growth & Retention

CEO HARDWARE; Davao del Sur; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading hardware retail company in Davao del Sur is seeking an Account Manager to develop and maintain strong client relationships. The ideal candidate will have a Bachelor's degree and experience in account management or sales. Key responsibilities include understanding client needs, negotiating contracts, and ensuring client satisfaction. Strong communication and analytical skills are essential for this role.

Qualifications

• 1-5 years of experience in account management, sales, or customer service.

Responsibilities

• Develop and maintain strong client relationships.
• Serve as the main point of contact for assigned accounts.
• Understand client needs and provide suitable solutions.
• Identify upsell and cross-sell opportunities.
• Collaborate with internal teams to ensure client satisfaction.
• Prepare reports on account status and sales progress.
• Negotiate contracts and agreements to maximize profits.
• Handle client complaints and resolve issues effectively.

Skills

Strong communication and interpersonal skills

Ability to manage multiple accounts and prioritize tasks

Problem-solving and negotiation skills

Analytical skills

Customer-oriented mindset

Education

Bachelor’s degree in Business, Marketing, Communications, or a related field

Tools

CRM software (e.g., Salesforce, HubSpot)

Job description

A leading hardware retail company in Davao del Sur is seeking an Account Manager to develop and maintain strong client relationships. The ideal candidate will have a Bachelor's degree and experience in account management or sales. Key responsibilities include understanding client needs, negotiating contracts, and ensuring client satisfaction. Strong communication and analytical skills are essential for this role.