Store Supervisor: Lead Sales, Team & Operations

mr-diy-philippines; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

MR.DIY Philippines is seeking a Store Supervisor to lead daily operations, achieve sales goals, and mentor a small team. The role focuses on merchandising, customer service, and compliance with company SOPs.

The ideal candidate has a Bachelor's degree, 5 years in retail, fluent in Filipino and English, and proven leadership. You will work at Bacong Leon Kilat Mall and report to the Branch Manager, ensuring safe, tidy store conditions.

Qualifications

• Bachelor's/College Degree in any field.
• Languages: Filipino and English.
• 5 years of experience in retail industry.
• Skills: organizational, leadership, communications, people management, coaching, merchandising.
• Preferably supervisor with 5+ years in sales - retail/general.
• Able to work at Bacong Leon Kilat Mall.

Responsibilities

• Responsible for store’s sales achievement and growth.
• Set up gondolas and merchandise displays.
• Ensure daily store operations are properly managed.
• Keep the store tidy and clean.
• Organize and arrange merchandise in selling areas.
• Greet and serve customers.
• Maintain store reputation by complying with legal requirements.
• Recruit, train, coach and discipline staff; monitor performance.
• Provide guidance to team on operations.
• Ensure a safe and clean store environment for staff and customers.
• Daily bank-in of store sales.
• Stock and order own-use items.
• Update and report sales, new staff hiring, assignments to HQ & Superior.
• Submit documents to HQ and Superior.
• Work within SOP and guidelines.
• Other duties as assigned by Asst Branch Manager/Branch Manager.

Skills

Sales & Retail Leadership

Excellent Organizational Skills

Leadership & Communications

People Management

Coaching & Training

Merchandising

Customer Service

Education

Bachelor's/College Degree

Job description

MR.DIY Philippines is seeking a Store Supervisor to lead daily operations, achieve sales goals, and mentor a small team. The role focuses on merchandising, customer service, and compliance with company SOPs.

The ideal candidate has a Bachelor's degree, 5 years in retail, fluent in Filipino and English, and proven leadership. You will work at Bacong Leon Kilat Mall and report to the Branch Manager, ensuring safe, tidy store conditions.