Store Supervisor (Ayala Centrio)

Planet Sports Inc.; Cagayan de Oro; On-site; PHP 320,000 - 420,000; Full time

Job summary

Planet Sports Inc. is seeking a Store Supervisor to lead daily retail operations in Cagayan de Oro. You will coach staff, manage inventory, handle cash matters, and ensure excellent customer service while meeting sales targets.

Ideal candidates will excel in leadership and communication, adapt to shift schedules including evenings and weekends, and be deployed at Ayala Centrio to support store performance and morale.

Qualifications

• Leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in using POS systems and retail software.
• Knowledge of inventory management and sales analysis.
• Clear and effective communication with customers and coworkers.

Responsibilities

• Drive sales by coaching staff to upsell and cross-sell products.
• Monitor and analyze sales performance, reporting insights to the Store/Area Manager.
• Assist in recruiting, training, and onboarding store staff.
• Supervise daily operations, assign tasks, and ensure proper execution of duties.
• Motivate and mentor employees to achieve individual and team objectives.
• Conduct performance evaluations and provide feedback.
• Oversee daily store opening and closing procedures.
• Ensure adherence to company policies, procedures, and safety standards.
• Maintain cleanliness and organization in the store.
• Monitor cash handling and reconcile daily sales reports.

Skills

Leadership

Communication

Problem-solving

Multitasking

POS proficiency

Inventory management

Sales analysis

Customer service

Shift flexibility

Job description

About the role

The Store Supervisor oversees the day-to-day operations of the business, leads a team of employees, and provides exceptional customer service while meeting sales targets. They are responsible for inventory, cashiering, keeping full compliance with all company processes, and ensuring store staff productivity while upholding company's values and morale.

Key responsibilities

• Drive sales by coaching staff to upsell and cross-sell products.
• Monitor and analyze sales performance, reporting insights to the Store/Area Manager.
• Assist in recruiting, training, and onboarding store staff.
• Supervise daily operations, assign tasks, and ensure proper execution of duties.
• Motivate and mentor employees to achieve individual and team objectives.
• Conduct performance evaluations and provide constructive feedback.
• Oversee daily store opening and closing procedures.
• Ensure adherence to company policies, procedures, and safety standards.
• Maintain cleanliness and organization in the store.
• Monitor cash handling and reconcile daily sales reports.

About you

• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in using point-of-sale (POS) systems and other retail software.
• Knowledge of inventory management and sales analysis.
• Clear and effective communication with both customers and coworkers, including active listening and problem-solving skills.
• Willingness to work a variety of shifts, including evenings, weekends, and holidays, to meet the needs of the business and accommodate customer traffic.
• Willing to be deployed at Ayala Centrio