Store Supervisor/ Assistant Supervisor - RTM - Ayala Malls Circuit (Flagship) (AYMC)

MR DIY Philippines; Manila; On-site; PHP 180,000 - 240,000; Full time

Job summary

MR DIY Philippines is seeking a Store Supervisor/Assistant Supervisor for the RTM Ayala Malls Circuit (Flagship). You will oversee daily store operations, drive sales growth, set up displays, and lead a team to deliver excellent customer service.

The role requires a Bachelor's degree, fluency in Filipino and English, and at least 5 years in retail. You will ensure SOPs are followed and maintain a safe, tidy environment while coaching staff and reporting to HQ.

Qualifications

• Bachelor's degree in any field required.
• Fluency in Filipino and English.
• Minimum 5 years in the retail industry.
• Supervisor level experience preferred; 5+ years considered.
• Willing to work at Ayala Malls Circuit (Flagship).

Responsibilities

• Drive store sales growth and achievement.
• Set up gondolas and merchandise displays.
• Manage daily store operations and staff performance.
• Keep the store clean and organized.
• Greet and serve customers; ensure excellent service.
• Ensure legal compliance and store reputation.
• Recruit, train, coach, and discipline staff; review performance.
• Provide guidance for efficient operations.
• Maintain safe, clean store environment for employees and customers.
• Handle daily bank-in of store sales.
• Stock and order items as needed; manage small notes.
• Prepare reports on sales, staffing, and tasks to HQ and supervisor.
• Submit documents to HQ and supervisor; follow SOPs.
• Perform other duties as assigned by Assistant/Branch Manager.

Skills

Organizational skills

Leadership

Communication

People management

Coaching

Merchandising

Education

Bachelor's degree

Job description

About the job Store Supervisor/ Assistant Supervisor - RTM - Ayala Malls Circuit (Flagship) (AYMC)

Qualifications

• Candidate must possess Bachelor's/College Degree in any field.
• Required language(s): Filipino, English
• 5 Year(s) of working experience in Retail Industry.
• Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising Skills
• Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales - Retail/General or equivalent.
• Amenable to work in Ayala Malls Circuit (Flagship)

Job Responsibilities

• Responsible for the store’s sales achievement and growth.
• Set up of gondolas and merchandise display.
• Ensure that the store’s daily operation is properly managed.
• Keeping the store tidy and clean.
• Organize & arrange merchandise in the product selling area.
• Greeting & Serving Customer.
• Maintain stability & reputation of the store by complying with legal requirements.
• Recruiting, Select, Training, Coaching & Disciplining employee; monitoring & appraising job responsibilities.
• Provide constructive guidance to team on effective operations.
• Protects employees & customer by providing safe & clean store environment.
• Daily Bank-in of store sales.
• Stocking & Order Own Use Item & small notes needed.
• Complete, Update & Report (Sales, New Staff Hiring, Assignment, Case) to HQ & Superior.
• Sending Document related to HQ and Superior.
• Working within established Guideline & SOP.
• Any other responsibility assigned by the Asst Branch Manager/ Branch Manager.