Store Supervisor / Assistant Supervisor - SM San Fernando Pampanga (SMSF)

MR DIY Philippines; San Fernando; On-site; PHP 279,000 - 390,600; Full time

Job summary

MR DIY Philippines is seeking a store supervisor for SM San Fernando Pampanga Downtown to drive sales and maintain operational excellence. The role oversees merchandising, customer service, and staff performance in a fast-paced retail environment.

The ideal candidate has a Bachelor’s degree and 5 years in retail, with strong organizational, leadership, and people-management skills to lead a team and meet store targets.

Qualifications

• Bachelor's/College degree in any field.
• Languages required: Filipino, English.
• 5 years of working experience in retail industry.
• Required skills: Organizational, Leadership, Communications, People Management, Coaching, Merchandising.

Responsibilities

• Responsible for store’s sales achievement and growth.
• Set up gondolas and merchandise display.
• Ensure daily store operations are properly managed.
• Keep the store tidy and clean.
• Organize and arrange merchandise in selling areas.
• Greet and serve customers.
• Maintain store reputation by complying with legal requirements.
• Recruit, select, train, coach, and discipline staff; monitor performance.
• Provide guidance to team on effective operations.
• Ensure store safety and cleanliness for employees and customers.
• Handle daily bank-in of store sales.
• Stock and order items as needed.
• Prepare reports to HQ and supervisor.
• Submit required documents to HQ and supervisor.
• Follow SOPs and guidelines.
• Perform other duties assigned by Asst Branch Manager/Branch Manager.

Skills

Organizational Skills

Leadership

Communication

People Management

Coaching

Merchandising

Education

Bachelor's degree

Job description

QUALIFICATIONS:

• Candidate must possess Bachelor's/College Degree in any field.

• Required language(s): Filipino, English

• 5 Year(s) of working experience in Retail Industry.

• Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising Skills

• Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales - Retail/General or equivalent.

• Amenable to work inSM San Fernando Pampanga Downtown.

JOB RESPONSIBILITIES:

• Responsible for the store’s sales achievement and growth.

• Set up of gondolas and merchandise display.

• Ensure that the store’s daily operation is properly managed.

• Keeping the store tidy and clean.

• Organize & arrange merchandise in the product selling area.

• Greeting & Serving Customer.

• Maintain stability & reputation of the store by complying with legal requirements.

• Recruiting, Select, Training, Coaching & Disciplining employee; monitoring & appraising job responsibilities.

• Provide constructive guidance to team on effective operations.

• Protects employees & customer by providing safe & clean store environment.

• Daily Bank-in of store sales.

• Stocking & Order Own Use Item & small notes needed.

• Complete, Update & Report (Sales, New Staff Hiring, Assignment, Case) to HQ & Superior.

• Sending Document related to HQ and Superior.

• Working within established Guideline & SOP.

• Any other responsibility assigned by the Asst Branch Manager/ Branch Manager.