Store Supervisor - 2 yrs experience - Sta. Rosa, Laguna

Dempsey Resource Management Inc.; Laguna; On-site; PHP 334,800 - 446,400; Full time

Job summary

A retail management company in Laguna, Philippines seeks a qualified individual to oversee store operations. The role involves managing daily sales, ensuring customer satisfaction, and leading staff. Candidates must have 2-3 years of supervisory experience, strong problem-solving skills, and a customer-oriented attitude. A degree or being college level is required, along with effective time management and communication skills. Join a dynamic team to contribute to an efficiently run store.

Qualifications

• 2 - 3 years experience in Supervisory or Leadership role.
• Computer literate and willing to learn/train.

Responsibilities

• Oversee daily store operations including sales.
• Handle customer inquiries and ensure satisfaction.
• Manage budgets and maximize profitability.
• Maintain optimal stock levels and avoid stockouts.
• Prepare and submit reports to head office.
• Ensure store cleanliness and overall presentation.

Skills

Sales and Store operations

Customer Service oriented

Problem-Solving skills

Strong verbal and written communication skills

Effective time management

Education

College graduate or College Level

Job description

MINIMUM QUALIFICATIONS:

• College graduate or College Level
• Experience in Sales and Store operations
• 2 - 3 years experience in Supervisory or Leadership role
• Customer Service oriented
• Problem-Solving skills
• Computer Literate
• Strong verbal and written communication skills
• Effective time management. Willing to learn and to be trained

DUTIES AND RESPONSIBILITIES:

• Operations Management: Oversee daily store operations, including sales, customer
• Customer Focus: Handle customer inquiries and complaints, maintain customer satisfaction and uphold the brand image. Team Leadership: Train, supervise, and motivate staff.
• Financial Management: Manage budgets, track sales, and maximize profitability. Inventory Control: Maintain optimal stock levels to avoid stockouts. Reporting & Analysis: Prepare and submit reports (sales, cash, inventory, etc.) to head office. Store Maintenance: Ensure store cleanliness, security, and overall presentation. Liaison with Head office: Communicate effectively with head office and manage store assets.