Store Ops & Customer Experience Lead

Pickup Coffee; Caloocan; On-site; PHP 360,000 - 480,000; Full time

Job summary

Pickup Coffee in Metro Plaza Mall, Caloocan seeks a Store Supervisor to oversee daily store operations, coach Baristas, and ensure customer-centric service. You will train staff, manage staff schedules, uphold safety and cleanliness, and handle cash and reporting.

Responsibilities include supporting promotions, coordinating across Caloocan, Quezon City, and Valenzuela branches, and maintaining brand standards with integrity and teamwork.

Responsibilities

• Oversee daily store operations
• Coach Baristas and train staff
• Manage staff schedules, safety and cleanliness
• Handle cash and reporting
• Support promotions and coordinate across branches (Caloocan, QC, Valenzuela)
• Maintain brand standards with integrity and teamwork

Job description

Pickup Coffee in Metro Plaza Mall, Caloocan seeks a Store Supervisor to oversee daily store operations, coach Baristas, and ensure customer-centric service. You will train staff, manage staff schedules, uphold safety and cleanliness, and handle cash and reporting.

Responsibilities include supporting promotions, coordinating across Caloocan, Quezon City, and Valenzuela branches, and maintaining brand standards with integrity and teamwork.