Store Operations Leader: Sales Growth, Service & Compliance

Robinsons Appliances Corp.; Dapa; On-site; PHP 335,000 - 513,000; Full time

Job summary

Robinsons Appliances Corp. is seeking a Store Operations Leader to drive profitability and sales targets while ensuring customer satisfaction and compliance. You will supervise Selling and Cashiering Supervisors and manage manpower, inventory, merchandising, cashiering, and risk controls.

The role requires strong leadership, analytical mindset, excellent communication, and the ability to make timely decisions to optimize store performance and execute company policies.

Qualifications

• Strong retail operations and financial management background.
• Proven leadership in sales, inventory, and customer service.
• Ability to analyze performance metrics and implement corrective actions.
• Excellent communication, problem-solving, and decision-making skills.

Responsibilities

• Drive sales growth, profitability, and margin management.
• Oversee daily store operations, manpower deployment, and performance management.
• Ensure excellent customer service and resolve escalated concerns.
• Manage merchandising, inventory accuracy, and replenishment.
• Guide cashiering operations, cash handling, and financial controls.
• Enforce compliance with company policies, audits, and government requirements.
• Safeguard assets, mitigate risks, and maintain store cleanliness and safety.
• Submit reports and insights to Operations Manager.

Skills

Retail operations

Financial management

Leadership

Customer service

Performance analysis

Job description

Robinsons Appliances Corp. is seeking a Store Operations Leader to drive profitability and sales targets while ensuring customer satisfaction and compliance. You will supervise Selling and Cashiering Supervisors and manage manpower, inventory, merchandising, cashiering, and risk controls.

The role requires strong leadership, analytical mindset, excellent communication, and the ability to make timely decisions to optimize store performance and execute company policies.