Store Operations Lead: Retail Growth & People Management

MR DIY Philippines; Makati; On-site; PHP 300,000 - 420,000; Full time

Job summary

MR DIY Philippines is seeking a Store Supervisor at One Ayala Makati to lead store sales, merchandising, and customer service. The ideal candidate has a Bachelor's degree, 5+ years in retail, and fluent English and Filipino, with strong leadership and organizational skills.

You will set up gondolas, manage daily operations, keep the store tidy, train staff, and report sales and staffing to HQ. This role requires supervising a team in a fast-paced, high-volume retail environment.

Qualifications

• Bachelor's/College degree in any field required.
• Fluent in Filipino and English.
• Minimum 5 years in retail industry.

Responsibilities

• Responsible for the stores sales achievement and growth.
• Set up of gondolas and merchandise display.
• Ensure that the stores daily operation is properly managed.
• Keeping the store tidy and clean.
• Organize & arrange merchandise in the product selling area.
• Greeting & Serving Customer.
• Maintain stability & reputation of the store by complying with legal requirements.
• Recruiting, Select, Training, Coaching & Disciplining employee; monitoring & appraising job responsibilities.
• Provide constructive guidance to team on effective operations.
• Protects employees & customer by providing safe & clean store environment.
• Daily Bank-in of store sales.
• Stocking & Order Own Use Item & small notes needed.
• Complete, Update & Report (Sales, New Staff Hiring, Assignment, Case) to HQ & Superior.
• Sending Document related to HQ and Superior.
• Working within established Guideline & SOP.
• Any other responsibility assigned by the Asst Branch Manager/ Branch Manager.

Skills

Excellent Organizational Skills

Leadership and Communications Skills

People Management Skills

Coaching Skills

Merchandising Skills

Education

Bachelor's/College Degree

Job description

QUALIFICATIONS:

• Candidate must possess Bachelor's/College Degree in any field.

• Required language(s): Filipino, English

• 5 Year(s) of working experience in Retail Industry.

• Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising Skills

• Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales - Retail/General or equivalent.

• Amenable to work in One Ayala Makati

JOB RESPONSIBILITIES:

• Responsible for the stores sales achievement and growth.

• Set up of gondolas and merchandise display.

• Ensure that the stores daily operation is properly managed.

• Keeping the store tidy and clean.

• Organize & arrange merchandise in the product selling area.

• Greeting & Serving Customer.

• Maintain stability & reputation of the store by complying with legal requirements.

• Recruiting, Select, Training, Coaching & Disciplining employee; monitoring & appraising job responsibilities.

• Provide constructive guidance to team on effective operations.

• Protects employees & customer by providing safe & clean store environment.

• Daily Bank-in of store sales.

• Stocking & Order Own Use Item & small notes needed.

• Complete, Update & Report (Sales, New Staff Hiring, Assignment, Case) to HQ & Superior.

• Sending Document related to HQ and Superior.

• Working within established Guideline & SOP.

• Any other responsibility assigned by the Asst Branch Manager/ Branch Manager.