Store Operation (Shift Leader) | Clark, Pampanga

Alfamart Trading Philippines, Inc.; Mabalacat; On-site; PHP 179,000 - 290,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Performance awards

Exclusive membership perks

Paid time off

Supportive culture

Real career advancement

Job summary

Alfamart Trading Philippines, Inc. is hiring a Shift Leader in Clark, Pampanga. You will supervise daily shift operations, guide the team on procedures, and ensure excellent customer service while maintaining store standards.

The role requires at least a 4-year degree with 6 months experience in retail or related fields, willingness to work shifts including weekends and holidays, and strong leadership and communication skills.

Qualifications

• 4-year degree required; minimum 6 months experience in retail, FMCG, fast food, convenience stores, or customer service.

Responsibilities

• Supervise daily shift operations, assign tasks, ensure cleanliness and compliance.
• Guide, train, and support store crew on procedures, safety, and daily duties.
• Deliver excellent customer service and resolve customer concerns.
• Oversee cash handling, POS reconciliation, and daily sales reports.
• Monitor inventory and coordinate stock replenishment with Store Leader.

Skills

Leadership

Communication

Problem-solving

Team management

Education

4-year degree

Job description

Step Up Your Career at Alfamart – APPLY NOW!

Alfamart, the Philippines’ first and only Super Minimart, is expanding fast and we want YOU on our growing team in Clark, Pampanga!

We are hiring Shift Leaders who are ready to build a rewarding career in retail. If you're energetic, customer-focused, and eager to grow with a top retail brand, your next big move starts here.

Apply today!

Key Responsibilities

• Supervise daily shift operations, assign tasks, and keep the store clean, organized, and compliant.

• Guide, train, and support store crew on operational procedures, safety rules, and daily duties.

• Deliver excellent customer service, assist the floor team, and resolve customer concerns effectively.

• Oversee accurate cash handling, POS sales reconciliation, and daily sales report preparation.

• Monitor inventory levels, ensure well-stocked shelves, and coordinate stock replenishment with the Store Leader.

Job Qualifications

• Graduate of any 4-year course with at least 6 months of experience in retail, FMCG, fast food (QSR), convenience stores, or customer service industry.

• Willing to work shifting schedules, weekends, and holidays.

• Good leadership, communication, and problem-solving skills.

• Honest, reliable, and good at handling team tasks.

• Experience with cash handling, shift scheduling, or basic store operations.

What We Offer:

• Competitive Benefits: Health insurance, employee discounts, performance awards, and exclusive membership perks.

• Paid Time Off: Vacation, sick, and bereavement leaves with tenure-based increases.

• Supportive Culture: A collaborative, team-oriented workplace.

• Real Career Advancement: Continuous learning and promotion opportunities in a fast-expanding company.