Store OIC & Team Lead — Drive Sales & Exceptional Service

SONAK CORPORATION; Davao City; On-site; PHP 500,000 - 800,000; Full time

Job summary

SONAK CORPORATION in Davao City is seeking a Store OIC/ Supervisor to lead the store team, drive sales, and ensure an excellent customer experience. You will oversee daily operations, manage inventory, and coach staff to maintain high service standards.

The role requires a Bachelor’s degree and at least 3 years in a leadership store role, with strong organizational and communication skills. Retail hours, weekend work, and local/international travel may be required.

Qualifications

• Bachelor's degree or higher required.
• Minimum 3 years in a Store OIC/ supervisor/ manager role.
• Demonstrated leadership and people management skills.
• Customer-focused with strong problem-solving abilities.
• Highly organized with ability to manage multiple priorities.
• Strong communication and interpersonal skills.
• Willing to work retail hours, including weekends/holidays.
• Willingness to travel locally or internationally if required.

Responsibilities

• Lead the store team to hit sales targets and KPIs.
• Deliver excellent customer service and create a positive in-store experience.
• Oversee daily store operations for smooth performance.
• Monitor inventory and coordinate replenishment with Head Office.
• Prepare and submit accurate sales and operational reports on time.
• Train and coach staff on product knowledge, service, and procedures.
• Ensure visual merchandising standards are consistently applied.
• Supervise cashiering and guide POS processes.
• Prepare staff schedules and maintain adequate staffing levels.
• Coordinate with mall administration and marketing on store activities and promotions.

Skills

Leadership

Customer service

People management

Communication

Organization

Education

Bachelor's degree

Tools

POS systems

Job description

SONAK CORPORATION in Davao City is seeking a Store OIC/ Supervisor to lead the store team, drive sales, and ensure an excellent customer experience. You will oversee daily operations, manage inventory, and coach staff to maintain high service standards.

The role requires a Bachelor’s degree and at least 3 years in a leadership store role, with strong organizational and communication skills. Retail hours, weekend work, and local/international travel may be required.