Store Manager - Shopwise Vista Mall Las Pinas

Robinsons Supermarket Corporation; Las Piñas; On-site; PHP 450,000 - 600,000; Full time

Job summary

Robinsons Supermarket Corporation, Shopwise Vista Mall Las Piñas, is seeking a Store Manager to lead all store operations, drive sales and profitability, and supervise merchandising and shrinkage control. You will guide customer service teams and ensure compliance with policies while optimizing financial performance.

The role requires strong leadership, analytical ability, and at least 3 years in a related field, with a focus on delivering excellent shopping experiences in a busy retail

Qualifications

• Bachelor’s degree in Business Administration or equivalent.
• Excellent leadership, analytical, and problem-solving skills.
• At least 3 years of working experience in a related field.
• Willing to work at Shopwise Vista Mall Las Pinas.

Responsibilities

• Achieve sales targets and profitability for the store.
• Manage merchandising, SSL and inventory controls.
• Oversee customer service, staff performance, and people development.
• Ensure compliance with company policies, procedures and security controls.
• Prepare performance analyses and drive store initiatives to meet financial targets.

Skills

Leadership

Analytical

Problem-solving

Education

Bachelor's/College Degree in Business Administration or equivalent

Job description

Job Summary:

Responsible for achievement of sales and profitability, merchandising and shrinkage control, business analysis, customer service, and people management of the entire store.

Job Description:

Sales and Profitability:

• Achieves sales versus target.
• Achieves EBIT and EBITDA versus target.
• Manages operating expenses effectively by implementing cost-effective plans.

Merchandising and Shrinkage Control:

• Maintains ideal Shelf Service Level (SSL)
• Knowledgeable on product off-take particularly on fast-moving and best-selling merchandise
• Ensures that merchandise display guidelines are strictly followed.
• Ensures that clean and fresh standards are observed in all departments.
• Maximizes marketing promotions through timely and proper execution.
• Ensures correct and timely implementation of space rentals.
• Ensures correct execution of category management.
• Supervises cycle count, and semi-annual, and annual inventory activities to ensure accurate results.
• Ensures that security measures and control procedures are in place.
• Ensures that market returns (Return to Vendor) are within allowable percentage.

Business Analysis:

• Reviews financial performance and identifies solutions to address business needs.
• Conducts monthly departmental reviews and implements programs to achieve financial targets.
• Initiates competitive study to identify opportunities that will help improve sales.

Customer Service:

• Ensures 100% compliance of all store personnel to customer service standards.
• Conducts customer needs analysis to identify areas for improvement in the store.
• Handles customer service-related complaints effectively

People Management:

• Conducts objective and timely performance evaluation.
• Promotes personal and professional growth of direct hires through appropriate training and workshops to enhance competency.
• Ensures proper implementation of employee discipline at all times.
• Ensures 100% compliance with approved policies and procedures.

Reportorial and Other Requirements:

• Prepares departmental sales analysis.
• Prepares annual and semi-annual performance appraisals.
• Performs stock correction requests.
• Ensures application of local permits and licenses not covered by the company's Liason Officer
• Recommends community sponsorship activities as part of the store's social responsibility.
• Prepares and approves SAP-related requirements.

Job Key Qualifications:

• Candidate must possess at least a Bachelor's/College Degree in Business Administration or its equivalent
• Required skills: Excellent leadership skills, analytical, basic problem-solving skills.
• At least 3 years of working experience in the related field is required for this position.
• Applicants must be willing to work at Shopwise Vista Mall Las Pinas