Store Manager | RA Oroquieta

Robinsons Appliances Corp.; Oroquieta; On-site; PHP 350,000 - 550,000; Full time

Job summary

Robinsons Appliances Corp. in the Philippines seeks an experienced Store Operations Manager to lead daily activities, drive profitability, and ensure exceptional customer service across all departments.

You will oversee manpower, inventory, merchandising, cashiering, and compliance with policies, audits, and government requirements, while reporting insights to the Operations Manager.

Qualifications

• Experience in managing store operations and financials
• Proven ability to lead sales, inventory, and customer service
• Ability to analyze performance metrics and implement corrective actions
• Excellent communication, problem-solving, and decision-making skills

Responsibilities

• Drive sales growth, profitability, and margin management.
• Oversee daily store operations, manpower deployment, and performance management.
• Ensure excellent customer service and resolve escalated concerns.
• Manage merchandising, inventory accuracy, and replenishment.
• Guide cashiering operations, cash handling, and financial controls.
• Enforce compliance with company policies, audits, and government requirements.
• Safeguard assets, mitigate risks, and maintain store cleanliness and safety.
• Submit reports and insights to Operations Manager.

Skills

Retail operations

Financial management

Leadership

Analytics & reporting

Job description

Job Summary

Lead overall store operations to achieve profitability, sales targets, compliance, and customer satisfaction. Supervise Selling and Cashiering Supervisors while managing manpower, inventory, merchandising, cashiering, and risk controls.

Key Responsibilities

• Drive sales growth, profitability, and margin management.
• Oversee daily store operations, manpower deployment, and performance management.
• Ensure excellent customer service and resolve escalated concerns.
• Manage merchandising, inventory accuracy, and replenishment.
• Guide cashiering operations, cash handling, and financial controls.
• Enforce compliance with company policies, audits, and government requirements.
• Safeguard assets, mitigate risks, and maintain store cleanliness and safety.
• Submit reports and insights to Operations Manager.

Qualifications

• Strong retail operations and financial management background.
• Proven leadership in sales, inventory, and customer service.
• Ability to analyze performance metrics and implement corrective actions.
• Excellent communication, problem-solving, and decision-making skills.