Store Manager: Elevate Customer Experience & Growth

Sunnies Inc.; Muntinlupa; On-site; PHP 420,000 - 660,000; Full time

Job summary

Sunnies Inc. is seeking a Store Manager to oversee customer experience, store operations, and visual merchandising across malls in the assigned area. You will lead staff training, manage inventory, and ensure financial objectives are met while maintaining smooth daily store operations.

Responsibilities include achieving sales targets, enforcing cash controls, supervising promotions, and coaching the team to deliver excellent customer service. Experience in retail cosmetics is a plus.

Qualifications

• 2+ years of experience in retail operations.
• Knowledge of retail management best practices.
• Excellent communication and presentation skills.
• Strong analytical skills with a goal-oriented attitude.
• Previous related experience in retail operations/retail cosmetics is a plus.

Responsibilities

• Plan targets and ensure achievement using available resources.
• Monitor and drive sales performance vs. prior years’ results using indicators.
• Maintain cash control and bank daily; submit control lists to head office.
• Ensure promotion mechanics are well executed.
• Oversee stock management and stock arrivals; minimize loss.
• Resolve operational issues; ensure VM guidelines are followed.
• Coach and train staff; provide feedback and development opportunities.
• Manage inventory accuracy and zero loss across stores.
• Provide reports and insights to upper management.

Skills

Retail operations

Customer service

Leadership

Stock management

Job description

Sunnies Inc. is seeking a Store Manager to oversee customer experience, store operations, and visual merchandising across malls in the assigned area. You will lead staff training, manage inventory, and ensure financial objectives are met while maintaining smooth daily store operations.

Responsibilities include achieving sales targets, enforcing cash controls, supervising promotions, and coaching the team to deliver excellent customer service. Experience in retail cosmetics is a plus.