Store Manager - Alabang

Toys\"R\"Us Philippines; Muntinlupa; On-site; PHP 350,000 - 500,000; Full time

Job summary

Toys"R"Us Philippines in Metro Manila is seeking a dedicated store supervisor to lead daily operations, drive sales, and ensure visual standards across the department.

You will monitor inventory accuracy, train staff before shifts, address customer concerns, and implement company policies at the store level. The role demands hands-on leadership and a focus on loss prevention.

Responsibilities

• Attain sales and EBIT targets while growing last year’s performance.
• Address customer complaints based on survey results.
• Ensure items are tagged and displayed to store visual standards.
• Review concessionaires’ performance to maximize gondola rentals and income.
• Ensure accuracy of JDA inventory.
• Minimize store losses and pilferage; propose countermeasures.
• Spearhead planning and development of store personnel.
• Ensure smooth implementation of policies, systems, and procedures at store level.
• Provide proper training to store personnel before they start duties.

Job description

Responsibilities:

• Ensures the attainment of sales and EBIT targets as well as growth of our last year’s performance.

• Recommends possible solutions and actions to address customer complaints based on the result of customer survey forms.

• Ensures that items are properly tagged and displayed in accordance with the approved store visual standards.

• Performs regular review of concessionaires’ performance and recommend possible actions to maximize gondola rentals and income.

• Ensures accuracy of JDA inventory.

• Minimize store losses and pilferages and recommends possible solutions to arrest such.

• Spearheads all planning, organizational and developmental activities for all the store personnel.

• Ensures smooth implementation of company policies, systems and procedures, and regulations in the store level.

• Ensures proper training of store personnel prior to their actual assumption of duties.