Store Manager

U-BIX Corporation; Makati; On-site; PHP 420,000 - 600,000; Full time

Job summary

U-BIX Corporation in Makati seeks an experienced Restaurant Manager to lead day-to-day operations, ensuring a clean, welcoming atmosphere and delivering outstanding service and products.

You will coach staff, drive store performance, handle guest feedback and implement new menus and marketing programs while building team morale and growth.

Qualifications

• 2+ years of restaurant management experience (fast casual and franchising preferred).
• Proven track record in coaching and developing managerial staff.
• Strong communication and interpersonal skills.

Responsibilities

• Ensures the store delivers a great product and outstanding service in a clean, welcoming atmosphere.
• Interacts with guests, monitors store performance based on guest feedback, and resolves compliments/complaints.
• Executes new product introductions and marketing programs within the store.
• Builds team morale and supports professional growth of all employees.
• Handles disciplinary action and terminations of staff when necessary.
• Ensures compliance with labor laws.
• Manages weekly inventory, vendor orders, and service logs.
• Creates action plans to drive performance in areas of opportunity.

Skills

Restaurant management

Leadership

Customer service

Conflict resolution

Communication

Time management

Job description

• Ensures the store accomplishes its mission, which is to deliver a great product and outstanding service in a clean and welcoming atmosphere.
• Responsible for interacting with guests, monitoring store performance based on guest feedback and following up on customer care compliments and complaints. Understands guests always come first, and takes initiative to effectively resolve conflicts.
• Ensures proper execution of new product introductions and marketing programs within store
• Responsible for building team morale, and for the professional growth and development of all employees
• Responsible for handling disciplinary action and terminations of store staff (when necessary)
• Compliance with all Federal, State and Local Labor Laws
• Completes weekly food and paper inventory, vendor orders, and service logs
• Responsible for creating store action plans to drive store performance around areas of opportunity
• 2+ years experience in restaurant management (fast casual and franchising preferred)
• Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees.
• Excellent written/verbal communication, interpersonal and presentation skills.
• High-energy and results driven with the ability to successfully manage and problem solve multiple priorities in a fast -paced work environment.