Store Assistant - Robinsons Magnolia

Asticom Technology Inc; Philippines; On-site; PHP 279,000 - 391,000; Full time

Job summary

Asticom Technology Inc. in the Philippines is seeking a store support role to maintain cleanliness, inventory, and customer service in a fast-paced retail setting.

You will ensure stock is neat, assist customers, act as in-store security, participate in inventory counts, and adhere to SOPs while promoting the Healthy Options brand. The role requires good English and Filipino communication, physical fitness, and the ability to work with minimal supervision.

Qualifications

• High School graduate or college level.
• Experience in warehouse or retail store preferred.
• Basic math skills (addition, subtraction, multiplication, division).
• Good organization and record-keeping with attention to detail.
• Able to communicate in English and Tagalog (written and verbal).
• Able to multitask and work in a fast-paced environment while delivering good service.
• Self-motivated and able to work with little supervision.
• Warehousing, stock or inventory control, and basic maintenance skills preferred.
• Physically and psychologically fit for the role and tasks.

Responsibilities

• Maintain store appearance, cleanliness, maintenance, security and stock supply.
• Ensure delivered stocks are checked, displayed, and shelves look full and neat.
• Assist customers by directing them to product locations and advising on purchases.
• Assist in bagging and helping customers carry items to their vehicles.
• Act as in-store security and manage backpacks or bags at the counter.
• Participate in inventory counts and help ensure accurate reports and minimize shrinkage.
• Communicate with peers and supervisor about product levels and store operations.
• Follow SOPs for depositing cash or closing the store.
• Strictly adhere to company policies and store procedures.
• Promote and add value to the Healthy Options brand.

Skills

English language

Tagalog language

Attention to detail

Customer service

Education

High School graduate or college level

Job description

About the role

Primarily responsible for providing support in the store in the areas of cleanliness, maintenance, security, safety, and inventory management to ensure an exceptionally positive experience for customers.

Key responsibilities

• In charge of store appearance, cleanliness, maintenance, security and store supplies

• Ensure that delivered stocks are promptly checked and displayed, and that store shelves always appear full and neat

• Assist in customer service by directing customers to appropriate product location and/or customer advisors, and assist in bagging and helping customers carry their shopping bags to their vehicles

• Act as in-store security officer, asking customers for their backpacks and other shopping bags to be put away in the package counter

• Participate in inventory counts, help ensure accuracy of inventory reports and keep shrinkage (expired and damaged) to a minimum through constant monitoring

• Regularly communicate with peers and immediate superior regarding product levels, customer queries and other store operational requirements

• Ensure that sensitive tasks such as depositing cash or closing the store are done strictly following the Company's SOPs

• Strictly follow company policies, standards and store operating procedures at all times

• Take every opportunity to promote and add value to the Healthy Options brand

About you

• High School graduate or college level

• Preferably with relevant work experience in a warehouse or retail store setting

• Demonstrates basic math skills including addition, subtraction, multiplication and division

• Good organization and record-keeping skills with an eye for detail

• Able to communicate in English and Tagalog (written and verbal)

• Able to accomplish multiple tasks and work effectively with others in a fast-paced environment while providing good customer service

• Self-motivated and able to work independently with little supervision

• Warehousing, stock or inventory control, and basic maintenance skills (preferred)

• Physically and psychologically fit to assume the position and perform the tasks assigned

• Must possess manual dexterity or flexibility to bend, stretch, twist, reach or climb a ladder; and should be able to carry and lift heavy objects, and stand for long hours