Storage Engineer

Healthtech Inc; Philippines; On-site; PHP 3,696,857 - 5,545,286; Full time

Benefits offered by this job

Remote work

Job summary

Nordic is seeking a Storage Engineer I to support Enterprise Storage environments. This role involves coordinating with IT teams and vendors, analyzing complex storage issues, and implementing corrective solutions.

You will document changes, monitor performance, and contribute to data protection strategies across the organization. The position requires a college degree or equivalent experience, strong knowledge of Rubrik, and familiarity with SAN/NAS technologies.

Qualifications

• 2+ years of Enterprise Storage Engineering experience.
• Strong Rubrik backup/recovery knowledge.
• Experience with deduplication and compression tech.
• Familiar with VMware VADP/VCB backup APIs.
• Experience with PowerMax and PowerScale storage.
• Knowledge of Cisco MDX SAN fabric technologies.
• Experience with NetApp ONTAP AFF storage systems.
• Understanding of virtualized data center architecture.
• Unix/Linux operating systems familiarity.
• Experience with SAN/NAS monitoring and health reporting.
• Knowledge of server backup/recovery methodologies.
• Experience in enterprise-class infrastructure environments.
• Ability to work under pressure and prioritize tasks.
• Ability to document technical procedures clearly.
• Strong communication and collaboration skills.
• Healthcare data privacy knowledge is a plus.
• Willingness for on-call rotation.

Responsibilities

• Provide training and mentoring on technologies to peers.
• Engage with vendors for tier 2/3 troubleshooting and remediation.
• Evaluate, test, and analyze impact of software/firmware updates.
• Monitor and tune systems for optimum performance in multi-tier environments.
• Conduct system analysis and develop improvements for performance and reliability.
• Diagnose storage/backup issues and develop procedures.
• Manage operations for SAN/NAS platforms and related configurations.

Skills

Enterprise Storage Engineering

Rubrik Backup/Recovery

Deduplication & Compression

VMware VADP/VCB

EMC PowerMax

PowerScale NAS

Cisco MDX SAN fabric

NetApp Data ONTAP AFF

Unix/Linux

SAN/NAS monitoring

Backup & recovery

Enterprise infrastructure

Education

College diploma in computer science or related field

Tools

Rubrik

VMware

EMC PowerMax

PowerScale

Cisco SAN tools

NetApp ONTAP

Job description

Make a difference. Be happy. Grow your career.

Position Title

Storage Engineer I

Department

Information Technology

Location

Remote

Shift

Primarily M-F 8-5; available for off shifts, nights, weekends as required.

Reports To

Enterprise Storage Manager, IT

Position Summary

The Storage Engineer I is responsible for completing work on major, complex projects with full competency. The role includes coordination with technical and non‑technical staff and vendors, performing analysis, diagnosis, and resolution of complex problems on both physical and virtual infrastructure platforms, recommending, implementing and documenting corrective solutions, monitoring performance metrics within the Data Protection and Storage environment, evaluating and recommending new technology solutions, and providing support and guidance to IT across the Mercy Health enterprise. The position requires documentation of work through policies, standards, and knowledge base articles, and adherence to defined standards and policy while ensuring successful delivery of work both independently and in collaboration with various teams.

Responsibilities

• Provide training and mentoring on technologies to peers and colleagues.
• Engage with vendors for tier 2 and tier 3 troubleshooting, providing resolution and remediation.
• Evaluate, test, and perform impact analysis for software and firmware updates.
• Monitor and tune the system to achieve optimum performance levels in standalone and multi‑tiered environments.
• Conduct system analysis, configuration management, and develop improvements for system performance, availability, and reliability.
• Provide in‑depth diagnosis for storage and backup systems (software/hardware failures) and develop procedures for working tasks.
• Perform tasks related to the operation, servicing, troubleshooting, and administration of platform technologies: SAN Fabric components, Fiber‑attached configurations, Rubrik Data Retention and Archival Storage Reporting, Virtual/Logical platforms management, NAS file permissions, SMB and NFS protocol configurations and administration, hardware break‑fix coordination, High Availability and Clustered configurations.

Position Requirements (Technical Skills)

• 2+ years of experience in Enterprise Storage Engineering.
• High understanding of Rubrik Backup/Recovery solution.
• Working knowledge of de‑duplication and compression technologies.
• Working knowledge of VMWare VADP and VCB backup APIs.
• Working knowledge of EMC PowerMax storage systems.
• Working knowledge of Enterprise Dell PowerScale NAS solution.
• Working knowledge of Cisco MDX SAN fabric technologies.
• Working knowledge of NetApp Data ONTAP AFF storage systems.
• High understanding of virtualized data center architecture and components.
• Working knowledge of Unix/Linux operating systems.
• Experience with SAN and NAS storage monitoring and health reporting.
• Strong understanding of server backup and recovery methodologies.
• Experience with enterprise‑class infrastructure environments.
• Ability to prioritize and execute tasks in a high‑pressure environment.
• Ability to author technical documents and create procedure manuals.
• Strong interpersonal skills, oral communication skills, and proven analytical and problem‑solving abilities.
• Strong understanding of the organization’s goals and objectives.
• Ability to conduct research into current and future technologies.
• Highly self‑motivated and directed, with keen attention to detail.
• Healthcare knowledge/background including data privacy practices and laws.
• Strong customer service orientation.
• Experience working in a team‑oriented, collaborative environment.
• On‑call availability 7/24 as part of a rotation schedule.

Position Skills

• Deep understanding of the application of technology in the technical environment and its business return.
• Ability to create clear transition plans to demonstrate to a client how they can achieve long‑term objectives in stages.
• Strong communication and interpersonal skills to interact with clients at all levels.
• Ability to keep up to date with technology as it develops and inform clients of potential impact.
• Capability to translate conceptual solutions into working operational plans for clients.
• Act as the technical point of contact for clients and technical teams throughout the client life cycle for incident and request management.
• Self‑management and prioritization of workload based on client requirements.

Education and Experience

College diploma or university degree in computer science, telecommunications, information sciences, or related field, and/or 2+ years of equivalent work experience.

EEO Statement

Nordic is an equal opportunity employer committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws.