Sr. Specialist, Sales Support Administration

Cardinal Health; Philippines; On-site; PHP 350,000 - 550,000; Full time

Job summary

Cardinal Health in the Philippines is seeking a Sales Support Administrator to quote Presource packs, coordinate with sales reps, and ensure pricing and rebates align with regulatory guidelines.

You will work with cross-functional teams to process requests, maintain stakeholder relationships, and provide accurate, timely quotes to support sales goals.

Qualifications

• Bachelor’s degree in any field.
• 2+ years in stakeholder management in a BPO setting.
• Strong customer service, problem solving and analytical skills.
• Strong written and verbal communication.
• Basic computer skills with MS Office.

Responsibilities

• Quoting out Presource packs based on sales rep/customer request.
• Communicate primarily with the sales rep (hospital) regarding requests.
• Focus on best cost for high-volume components.
• Ensure quotes meet quality and regulatory guidelines.
• Handle varied requests requiring additional training (Govt, Canada quotes, Dressing change organizers, PRCs).
• Critically evaluate non-standard requests.
• Collaborate with cross-functional teams.
• Review and ensure rebates are accounted.

Skills

Customer service

Problem solving

Analytical skills

Written and verbal communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

What Sales Support Administration Contributes To Cardinal Health

Sales Support Administration is responsible for customer maintenance and support, sales quotas, and/or order fulfillment and adjustments.

Job Summary

Presource Is the kitting division of Cardinal Health. Kits provide efficiencies to our customers; they are able to pull a kit that includes everything needed for a procedure vs pulling individual components off the shelf. Kits maybe used in or outside of the operating room depending on the type of kit that is being built.

Accountabilities

• Quoting out Presource packs based on sales rep/customer request. This may include quoting out a new pack or making changes to an existing pack.


• Most if not all communication will be with the sales rep, not the customer (hospital)


• Focus on best cost, high volume components.


• Ensuring quotes meet quality and regulatory guidelines.


• Works through a variety of requests that require additional training – Government, Canada quotes, Dressing change organizers, PRCs.


• Ability to critically think through requests that are out of the norm.


• Working with cross-functional teams.


• Reviews and ensures rebates are accounted

Qualifications

• Graduate of Bachelor’s degree in any field.


• At least 2 years substantial work experience in stakeholder management in a Business Process Outsourcing organization


• Advanced customer service, problem solving and analytical skills is highly required


• Strong written and verbal communication skills


• Basic computer skills in Microsoft Office products

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.