Sr. Specialist, Sales Support Administration

Cardinal Health, Inc.; Philippines; On-site; PHP 360,000 - 600,000; Full time

Job summary

Cardinal Health, Inc. is seeking a Sales Support Administration professional to help maintain customer relationships, support sales quotas, and assist with order fulfillment and adjustments.

The role emphasizes quoting Presource packs, working with sales reps, and ensuring cost efficiency and regulatory compliance. The ideal candidate has a Bachelor's degree, 2+ years in stakeholder management in a BPO setting, and strong communication and problem-solving abilities.

Qualifications

• Graduate with a Bachelor's degree in any field.
• Strong stakeholder management experience in a BPO environment.
• Advanced customer service, problem solving and analytical skills.
• Excellent written and verbal communication skills.

Responsibilities

• Quote Presource packs based on sales rep or customer requests and modify as needed.
• Communicate primarily with the sales rep (hospital) about quotes.
• Focus on cost efficiency and high-volume components.
• Ensure quotes meet quality and regulatory guidelines.
• Handle varied requests requiring training (Government, Canada quotes, etc.).
• Collaborate with cross-functional teams and review rebates.

Skills

Stakeholder management

Customer service

Analytical skills

Communication skills

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Job description

What Sales Support Administration contributes to Cardinal Health

Sales Support Administration is responsible for customer maintenance and support, sales quotas, and/or order fulfillment and adjustments.

Job Summary

• Presource Is the kitting division of Cardinal Health.
• Kits provide efficiencies to our customers; they are able to pull a kit that includes everything needed for a procedure vs pulling individual components off the shelf.
• Kits maybe used in or outside of the operating room depending on the type of kit that is being built.

Accountabilities:

• Quoting out Presource packs based on sales rep/customer request. This may include quoting out a new pack or making changes to an existing pack.
• Most if not all communication will be with the sales rep, not the customer (hospital)
• Focus on best cost, high volume components.
• Ensuring quotes meet quality and regulatory guidelines.
• Works through a variety of requests that require additional training – Government, Canada quotes, Dressing change organizers, PRCs.
• Ability to critically think through requests that are out of the norm.
• Working with cross-functional teams.
• Reviews and ensures rebates are accounted

Qualifications:

• Graduate of Bachelor’s degree in any field.
• At least 2 years substantial work experience in stakeholder management in a Business Process Outsourcing organization
• Advanced customer service, problem solving and analytical skills is highly required
• Strong written and verbal communication skills
• Basic computer skills in Microsoft Office products

Candidates are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.