Sr. Software Engineer

ResultsCX; Manila; On-site; PHP 900,000 - 1,400,000; Full time

Job summary

ResultsCX is seeking a Sr. Software Engineer to design and develop software applications, performing coding, debugging, testing, and troubleshooting throughout the development lifecycle to add value to our product line.

You will collaborate with internal and external development teams, communicate clearly, and make decisions on tackling complex technical challenges from code to infrastructure.

Qualifications

• Minimum 5 years' experience.
• Strong knowledge of JS ecosystem, especially Node.js and TypeScript.
• Experience with both frontend and backend frameworks.
• Proficient with Git/GitHub.
• Experience with AWS services (Lambda, API Gateway).
• Apply software design principles (SOLID).
• Experience setting up CI/CD environments.
• Relational database experience (SQL).
• Experience with unit testing.
• Experience working remotely.
• Fluent in English, written and spoken.

Responsibilities

• Identify process gaps and implement process improvements to increase operational efficiency.
• Identify tasks and areas where automation can be applied to achieve time efficiency and risk reduction.
• Develop SQL views, stored procedures, tables, triggers and functions within SQL Server 2017 database using SQL Server Management Studio and MSBI.
• Code web services and modules using C#.NET, SOAP, XML, JSON or other languages.
• Work with various database systems including MS SQL Server and PostgreSQL.

Skills

Node.js

TypeScript

Frontend frameworks

Backend frameworks

Git

AWS

SOLID principles

CI/CD

SQL

Unit testing

Remote work

English fluency

Tools

SQL Server

PostgreSQL

MSBI

Job description

Sr. Software Engineer

Full Location: Pasig - PH

Our Sr. Software Engineer designs and develops software applications. Performs coding, debugging, testing, and troubleshooting throughout the application development process with a focus on adding value to our product line.

The Sr. Software Engineer is expected to be a good communicator with the ability to cross-function with other Development teams, both Internal and external. The engineer should be able to make appropriate decisions on how to tackle complex technical challenges from a coding and infrastructure standpoint.

We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX!

In This Role You Will

• Identify process gaps and implement process improvements to increase operational efficiency.
• Identify tasks and areas where automation can be applied to achieve time efficiency and risk reduction.
• Develop SQL views, stored procedures, tables, triggers and functions within SQL Server 2017 database using SQL Server Management Studio and MSBI.
• Code web services and modules using C#.NET, SOAP, XML, JSON or other languages.
• Work with various database systems including MS SQL Server and PostgreSQL.

We Are Looking For Someone Who Has

• Minimum 5 years' experience
• Strong knowledge of JS ecosystem, specifically Node.js and TypeScript
• Experience with both frontend and backend frameworks
• Advanced user of git/github (safe rollbacks, rebase, cherry-pick)
• Solid experience with AWS services (e.g. AWS Lambda and API Gateway)
• Able to apply in practice software design principle (SOLID)
• Experience setting up and maintaining continuous integration and deployment (CI/CD) environment
• Relational database experience (SQL)
• Experience with unit testing
• Experience working remotely
• Fluent in English, written and spoken

Nice To Have

• 7+ software industry experience
• Graph databases (OrientDB)
• Elasticsearch
• AWS or other cloud provider infrastructure experience
• Leadership and proactive attitude

About ResultsCX

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.