Sr. Program Manager

SVEN - The Digital 1st Agency; Quezon City; Hybrid; PHP 180,000 - 260,000; Full time

Benefits offered by this job

Supportive mentors

Monthly programs

Recognition for hustle

Digital 1st tools

In-house training

SCRUM rituals

Career growth

Diverse projects exposure

Flexible leave

HMO & life insurance

Job summary

SVEN - The Digital 1st Agency in Quezon City is seeking an experienced Project Manager / Scrum Master to plan, coordinate, and govern complex software initiatives.

You will lead cross-functional teams, manage timelines and budgets, and drive agile ceremonies, risk management, and client satisfaction across multiple projects.

Qualifications

• Bachelor’s degree in Business, IT, Engineering, or related field.
• 5-8 years of project/program management, Scrum Master or Agile Coach.
• Strong understanding of Scrum, Agile, and Lean principles.
• Experience managing complex cross-functional programs and projects.
• Proven ability to manage timelines and dependencies.
• Experience supporting multiple software development teams.
• Excellent communication, facilitation, and conflict-resolution skills.
• Excellent stakeholder management and executive communication skills.
• Willing to report to a hybrid setup (1–2 days weekly) in Quezon City.

Responsibilities

• Define, strategize, and justify the entire plan for the project in coordination with internal teams.
• Collaborate with: Account Management Team to determine breakdown of project inclusions; Servicing Teams to determine task assignments and timelines; Finance Team to determine billable tasks and projects.
• Implement & monitor execution of the project plan to meet schedule, budget, and quality expectations.
• Proactively identify risks and other issues and mitigate them in a timely manner.
• Facilitate day-to-day management of ongoing projects, including daily scrum, sprint planning, sprint demo and retrospective meetings.
• Aid Servicing Team’s workload capacity, competency, and satisfaction in accomplishing agency projects.
• Assist Account Management to satisfy client relationships and ensure contracted requirements are fulfilled.
• Report accurate project status internally to management, and to relevant customer stakeholders.

Skills

Scrum Master

Agile Coach

Stakeholder management

Time management

Communication

Conflict resolution

Cross-functional collaboration

Education

Bachelor’s degree in Business, IT, Engineering, or related field

Tools

Jira

Confluence

Job description

• Define, strategize, and justify the entire plan for the project in coordination with the different internal teams. This includes but is not limited to the following: team allocation, timelines, budget, and process.


• Collaborate with:⦁ Account Management Team to determine breakdown of project inclusions⦁ Servicing Teams to determine and monitor task assignments, project member appointments and timelines⦁ Finance Team to determine billable tasks and projects

PLANNING

• Define, strategize, and justify the entire plan for the project in coordination with the different internal teams. This includes but is not limited to the following: team allocation, timelines, budget, and process.


• Collaborate with:⦁ Account Management Team to determine breakdown of project inclusions⦁ Servicing Teams to determine and monitor task assignments, project member appointments and timelines⦁ Finance Team to determine billable tasks and projects

DELIVERY

• Implement & monitor execution of the project plan in meeting the organization goal for project schedule, budget, and quality expectation.


• Proactively identify risks and other issues that may arise to mitigate them in a timely manner.


• Facilitate the day-to-day management of ongoing projects, including the daily scrum, sprint planning, sprint demo and retrospective meetings.

SATISFACTION

• Aid in managing Servicing Team’s workload capacity, competency, and satisfaction in accomplishing agency projects.


• Aid the Account Management Team to satisfy client relationship and expectations for all agency deliverables. To ensure contracted product & work requirements are fulfilled.


• Report accurate project status internally to management, and to relevant customer stakeholders.

Requirements

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Business, IT, Engineering, or related field


• 5-8 years experience in project/program management, Scrum Master or Agile Coach


• Strong understanding of Scrum, Agile, and Lean principles


• Strong experience managing complex, cross-functional program & projects


• Proven ability to manage timelines, and dependencies


• Experience supporting multiple teams in a software development environment


• Excellent communication, facilitation, and conflict-resolution skills


• Excellent stakeholder management and executive communication skills


• Must be willing to report on a Hybrid setup (once to twice a week) in our office in Quezon City

PREFERRED QUALIFICATIONS

• Certified Scrum Master (CSM), PSM, PMP, PgMP, SAFe Agilist, or equivalent certification


• Experience in Agile, hybrid, or scaled Agile environments


• Experience working with product, engineering, and business teams


• Familiarity with Jira, Confluence, or similar tools

Benefits

DIGITAL WORK MADE REFRESHING FOR YOU

Digital isn’t the easiest industry to be part of — it’s always on and always evolving. The client pressure is real, but with the right support and programs in place, you’ll know you’ve got it — and we gotchu too as part of one of only two agencies in the Philippines certified as a Great Place to Work.

BEST SUPPORT FAM

• Immerse in a supportive atmosphere with uplifting mentors and teams.


• Vibe with us through monthly employee programs and events


• Get recognized for your hustle – we celebrate wins

DIGITAL 1ST PRODUCTIVITY

• Level up on efficiency through Digital 1st equipment, tools, and systems.


• Boost your skills with in-house learning programs and company-sponsored training


• Stay agile by adhering to SCRUM and Agile methodologies and rituals.

FULFILLING BREAKTHROUGHS

• Own your career path with regular appraisals and growth opportunities.


• Rotate through diverse projects, gaining exposure to different languages, frameworks, and platforms


• Use your leaves in any way you like – for catching up, pursuing your passions, or contributing to the community.


• Stay healthy and secured with HMO and life insurance, plus all-around support from different experts on mental health, nutrition, finances, and more.