Program Manager

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 670,000 - 1,339,000; Full time

Benefits offered by this job

Great Place to Work

Mentors and teams

Monthly employee programs and events

HMO and life insurance

Job summary

Hammerjack Pty Ltd seeks a Project Manager to lead planning, delivery, and client satisfaction across agency projects in a hybrid setup, based in Quezon City.

You will coordinate with Account Management, Servicing, and Finance to align on task breakdown, timelines, and billable work, while managing risks, dependencies, and stakeholder communications to ensure timely, high-quality deliverables.

Qualifications

• Must have strong understanding of Scrum, Agile, and Lean.
• Excellent communication, facilitation, and conflict-resolution skills.
• Excellent stakeholder management and executive communication skills.
• Experience managing timelines and dependencies across multiple teams.
• Experience supporting software development projects.

Responsibilities

• Define, strategize, and justify project plans with internal teams.
• Collaborate with Account Management, Servicing, and Finance to align on inclusions and budgets.
• Lead delivery with sprint planning, daily scrum, reviews, and retrospectives.
• Identify risks and issues early and mitigate them.
• Report project status to management and stakeholders and ensure client satisfaction.

Skills

Scrum mastery

Agile principles

Cross-functional collaboration

Stakeholder management

Communication & facilitation

Education

Bachelor's degree in Business, IT, Engineering, or related field

Tools

Jira

Confluence

Job description

PLANNING

• Define, strategize, and justify the entire plan for the project in coordination with the different internal teams. This includes but is not limited to the following: team allocation, timelines, budget, and process.
• Collaborate with:
  • Account Management Team to determine breakdown of project inclusions
  • Servicing Teams to determine and monitor task assignments, project member appointments and timelines
  • Finance Team to determine billable tasks and projects

DELIVERY

• Implement & monitor execution of the project plan in meeting the organization goal for project schedule, budget, and quality expectation.
• Proactively identify risks and other issues that may arise to mitigate them in a timely manner.
• Facilitate the day-to-day management of ongoing projects, including the daily scrum, sprint planning, sprint demo and retrospective meetings.

SATISFACTION

• Aid in managing Servicing Team's workload capacity, competency, and satisfaction in accomplishing agency projects.
• Aid the Account Management Team to satisfy client relationships and expectations for all agency deliverables. To ensure contracted product & work requirements are fulfilled.
• Report accurate project status internally to management, and to relevant customer stakeholders.

Requirements

REQUIRED QUALIFICATIONS

• Bachelor's degree in Business, IT, Engineering, or related field
• 2-5 years experience in project/program management, Scrum Master or Agile Coach
• Strong understanding of Scrum, Agile, and Lean principles
• Strong experience managing complex, cross-functional program & projects
• Proven ability to manage timelines, and dependencies
• Experience supporting multiple teams in a software development environment
• Excellent communication, facilitation, and conflict-resolution skills
• Excellent stakeholder management and executive communication skills
• Must be willing to report on a Hybrid setup (once to twice a week) in our office in Quezon City

PREFERRED QUALIFICATIONS

• Certified Scrum Master (CSM), PSM, PMP, PgMP, SAFe Agilist, or equivalent certification
• Experience in Agile, hybrid, or scaled Agile environments
• Experience working with product, engineering, and business teams
• Familiarity with Jira, Confluence, or similar tools

Benefits

DIGITAL WORK MADE REFRESHING FOR YOU

Digital isn't the easiest industry to be part of - it's always on and always evolving. The client pressure is real, but with the right support and programs in place, you'll know you've got it - and we gotchu too as part of one of only two agencies in the Philippines certified as a Great Place to Work.

BEST SUPPORT FAM

• Immerse in a supportive atmosphere with uplifting mentors and teams.
• Vibe with us through monthly employee programs and events
• Get recognized for your hustle - we celebrate wins

DIGITAL 1ST PRODUCTIVITY

• Level up on efficiency through Digital 1st equipment, tools, and systems.
• Boost your skills with in-house learning programs and company-sponsored training
• Stay agile by adhering to SCRUM and Agile methodologies and rituals.

FULFILLING BREAKTHROUGHS

• Own your career path with regular appraisals and growth opportunities.
• Rotate through diverse projects, gaining exposure to different languages, frameworks, and platforms
• Use your leaves in any way you like - for catching up, pursuing your passions, or contributing to the community.
• Stay healthy and secured with HMO and life insurance, plus all-around support from different experts on mental health, nutrition, finances, and more.