Sr. Director, Cloud Services

OpenText Philippines; Philippines; On-site; PHP 4,200,000 - 6,400,000; Full time

Benefits offered by this job

Inclusive workplace

Career development

Job summary

OpenText Philippines is seeking a Senior Director, Strategic Enablement, to build and scale the capabilities, frameworks, and operating models that drive Client Solutions outcomes. This role partners with senior leaders to align priorities with business objectives, ensure data-informed decisions, and accelerate organizational performance.

The position emphasizes leadership across people, processes, technology, and insights to deliver measurable improvements in business outcomes, governance, and

Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field.
• MBA or equivalent leadership experience preferred.
• Experience leading large multi-functional organizations across analytics, architecture, governance, PMO, or enablement.
• 12–18+ years in technology services, consulting, SaaS, or related industries.
• Proven ability to drive transformation at scale.

Responsibilities

• Define and execute the strategic vision for organizational enablement.
• Lead a multi-functional organization focused on business enablement, operational effectiveness, and strategic execution.
• Develop and operationalize enterprise reporting and analytics capabilities for executive decision-making.
• Drive initiatives to strengthen organizational capabilities and improve long-term effectiveness.
• Establish governance frameworks and performance management practices.

Skills

Executive leadership

Strategic thinking

Cross-functional leadership

Stakeholder management

Data analytics

Education

Bachelor's degree

MBA preferred

Tools

Azure

AWS

GCP

Job description

Hiring Manager: Romeo Mauricio Jr. Talent Acquisition Advisor: Mark Aldrin JacobJob Code Level: CAM4Refer Your Friends!

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

We are seeking a highly strategic and execution-driven Senior Director, Strategic Enablement, to establish and scale the capabilities, frameworks, and operating models that enable Client Solutions to deliver consistent business results and exceptional Client outcomes. As a member of the Client Solutions leadership team, this role will drive organizational effectiveness through business intelligence, operational excellence, capability development, and strategic execution. The Senior Director will partner closely with leaders across the organization to ensure that decisions are informed by data, priorities are aligned to business objectives, and scalable practices are in place to support growth. This role is ideal for a leader who can balance long‑term strategic thinking with disciplined execution, bringing together people, processes, technology, and insights to accelerate organizational performance.

WHAT THE ROLE OFFERS

Strategic Leadership

Define and execute the strategic vision for organizational enablement across Client Solutions Translate business priorities into actionable strategies, roadmaps, and measurable outcomes Partner with senior leaders to identify opportunities for growth, efficiency, and operational improvement Drive alignment between business objectives, delivery execution, and organizational capabilities Establish a culture of accountability, continuous improvement, and data‑informed decision‑making

Organizational Leadership

Lead and develop a multi‑functional organization focused on business enablement, operational effectiveness, and strategic execution Build leadership capability and strengthen organizational effectiveness across multiple disciplines Design and implement operating models that support scalability, collaboration, and business performance Establish clear priorities, performance expectations, and success measures Foster a high‑performance culture grounded in ownership, innovation, and teamwork

Business Intelligence & Decision Support

Develop and operationalize enterprise reporting and analytics capabilities that support executive decision‑making Deliver actionable insights that improve Client outcomes, business performance, and operational efficiency Identify trends, opportunities, and risks through data analysis and performance measurement Drive adoption of reporting frameworks and performance dashboards across the organization Champion a culture where business decisions are guided by meaningful insights and measurable outcomes

Capability Development & Continuous Improvement

Drive initiatives that strengthen organizational capabilities and improve long‑term effectiveness Promote innovation through scalable frameworks, best practices, reusable assets, and modern ways of working Identify systemic challenges and implement sustainable solutions that improve business performance Partner with leaders to evaluate emerging technologies, processes, and opportunities for improvement Lead transformation initiatives that enhance agility, efficiency, and Client value

Operational Excellence & Performance Management

Establish and strengthen governance frameworks that support consistency, quality, and execution excellence Standardize methodologies, performance management practices, and operational processes where appropriate Improve organizational predictability, scalability, and operational discipline Monitor key performance indicators and ensure accountability for business outcomes Drive cross‑functional coordination to remove barriers and accelerate execution

Change Leadership

Lead complex organizational and operational initiatives that support business transformation Build stakeholder alignment and engagement around strategic priorities Develop communication and adoption strategies that support successful change implementation Measure and communicate the impact of transformation efforts across the organization

WHAT YOU NEED TO SUCCEED

Experience

• 12–18+ years of experience in technology services, consulting, SaaS, or related industries
• 5+ years leading complex, multi‑functional organizations across areas such as analytics, architecture, governance, PMO, operational excellence, or business enablement
• Demonstrated success leading leaders, driving transformation, and building high‑performing teams
• Experience supporting large‑scale delivery, Client success, or services organizations preferred
• Experience in cloud‑based service organizations preferred

Leadership & Competencies

• Strong executive presence with the ability to influence cross‑functional senior stakeholders
• Systems thinker with the ability to integrate business strategy, technology, data, and operational execution
• Proven ability to build organizational capability and drive transformation at scale
• Strong communication, collaboration, and stakeholder management skills
• Ability to balance strategic priorities with operational discipline and execution excellence

Functional Expertise

• Enterprise analytics and reporting strategies
• Organizational effectiveness and operational excellence
• Governance, PMO, and performance management frameworks
• Change management and transformation leadership
• Continuous improvement methodologies and scalable operating models
• Client success models and service delivery organizations
• Technical & Business AcumenUnderstanding of leading cloud platforms (Azure, AWS, GCP)
• Familiarity with data platforms, analytics ecosystems, and visualization tools
• Strong grasp of services economics, including margin management, utilization, forecasting, and operational performance
• Ability to translate complex business challenges into actionable solutions and measurable outcomes

Education

• Bachelor's degree in Engineering, Computer Science, Business, or a related field required
• MBA or equivalent leadership experience preferred

Success Metrics (What You'll Be Measured

• Improvement in organizational effectiveness and operational performance
• Margin optimization and business performance outcomes
• Adoption and impact of business intelligence, analytics, and reporting capabilities
• Successful execution of strategic initiatives and transformation programs
• Improved operational predictability, scalability, and delivery outcomes
• Strength of governance frameworks and execution discipline
• Strong cross‑functional alignment and stakeholder engagement
• Employee engagement, leadership development, and organizational capability growth OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.