Key Responsibilities:
- Be a Technical Leader: Research and recommend technical standards and best practices. Work with technology teams and beyond to realise their implementation
- Be an efficient Stakeholder Manager: collaborate and engage with external and internal stakeholders such as business teams, product owners, project management in defining roadmap for products and processes. Act as point of contact in resolving stakeholder issues
- Be a Decision Maker: make quick and effective date driven decisions, with good problem solving and analytical skills to infer qualitative and quantitative data, and roll out strategy that aligns with company goals
- Be a Team Player – ability to work in a collaborative team-oriented environment, share information, value diverse ideas, partner with cross functional and remote teams
- Be Curious & Innovative – continuously update yourself with next generation technology, development tools, and contribute to process development practices
- Be an Agile Person – with strong sense of urgency and a desire to work in a fast-paced dynamic environment to deliver solutions against strict timelines.
- Be an Effective Communicator – ability to clearly articulate complex technical issues, and share ideas, participate in peer-reviews, and exhibit strong listening skills. Work with the business owners to translate requirements into actionable architectures.
Required Qualifications:
- Have a wide variety of Solutions Architecture experience – across multiple business contexts
- Have consulting experience with a strong track record at a leading IT consultancy or large corporate
- Have experience working with agile teams and methodologies and globally distributed teams.
- Have Solid experience techniques in the following areas: key features and capabilities provided by the market leading CRM and Self Service platforms, integration of CRM to Self Service platforms, integration of CRM to ERP, Middleware and Web Content Management Systems, and application security best practice.
- Have a solid track record of experience within Blue Chip clients
- Ideally have a Development/Systems background with experience across the full project lifecycle
- Have experience in developing solution architectures, preparing and maintaining Business process, Data Model, system, sequence and process flow diagrams.
Preferred Qualifications:
- Have experience in working with diverse teams, including multi country and company teams
- Have experience managing or directing work of others to contribute to a shared goal
- Have strong interpersonal and communication skills
- Have a self-motivated, proactive mindset
- Have an organized and methodical approach
- Experience in defining target architecture designs and roadmaps
- Experience in data migration between systems and be able to analyze and support in addressing the application performance issues
- Required degree level (BA/BSc/MSc/BEng/MEng) in a Technical/Business discipline
- Preferred – certification in TOGAF or other architecture framework
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
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At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market‑leading solutions, and innovating with curiosity and care. Learn more about a career with us Our Employer Story Inside Thomson Reuters Blog Awards and Recognition Join Our Talent Community Protect Your Job Search Future‑ready careers Our focus on a skills‑first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.