Specialist Solution Engineer - Tableau

Salesforce.com, inc.; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Tableau, a Salesforce company, is seeking a Lead Solution Engineer to be the technical lead for enterprise deals, focusing on complex data, BI, and ETL.

You will demonstrate Tableau capabilities, support presales, guide Proofs of Concepts, and collaborate with sales, product, and partners to drive evaluations to success.

Qualifications

• 5+ years of experience in a Sales Engineer/Sales Consulting role.
• Experience with SQL or MDX databases.
• Experience with ETL tools (Informatica, Data Integrator, DTS).

Responsibilities

• Deliver world-class product demonstrations using prospect data.
• Provide presales support for needs analysis, data review, and demos.
• Become an expert in Tableau features and applications.
• Lead Proof of Concepts from requirements to training and delivery.
• Communicate with prospects via phone, email, web meetings.
• Support partners with joint end-user meetings and proofs.
• Educate and train the sales force on Tableau and ETL products.
• Be the customer advocate for product management and development.

Skills

Strong communication

Presentation skills

Problem solving

Team player

Recruiting eye

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

SQL

MDX

Informatica

Data Integrator

ETL tools

Job description

About Tableau, a Salesforce company

Tableau helps people see and understand data. Our analytics platform fuels exploration, allowing you to quickly answer questions with data and share insights across your organization. Global enterprises, early- stage startups, nonprofits, and governments all use Tableau’s intuitive software to quickly transform their data into actionable insights. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world!

What you’ll be doing

The Lead Solution Engineer has a specialized focus on and skills with deep technical proof points, including business intelligence, complex data sources and ETL. This Lead Solution Engineer is the key technical point of contact for all enterprise deals at Tableau specializing in deals involving complex data. The Lead Solution Engineer participates in data acquisition and transformation delivery and may provide oversight and technical checkpoints to enforce standards and quality of BI solutions. Researches new technologies, tools and methodologies as they emerge that may be applicable. The solutions consultant provides sales consulting presales support contributing towards the successful conversion of prospects to customers and engages customers to nurture repeat purchases.

Some of the things you’ll be doing include

• Work with prospect’s data to deliver world-class product demonstrations
• Provide strategic presales support for sales activities including needs analysis, data review, product demonstrations, and other general sales support
• Become an expert in the features, benefits and application of Tableau's products
• Drive all aspects of successful Proof of Concepts from requirements and design to training and delivery
• Communicate via phone, email, face-to-face and web meetings with prospects assisting and guiding them through the evaluation and selection process
• Support partners by conducting joint end user meetings, technical proofs, seminars, education, presentations, and demonstrations
• Communicate daily with sales staff regarding sales activities and strategies
• Educate and train the sales force in the features and use of Tableau and ETL products
• Provide proactive support to customers and prospects
• Be the customer advocate and liaison for product management and development
• Support all strategic deals involving complex data and/or data sources
• Provide ETL support and skills on strategic proof of concepts
• Backup the technical support staff as needed

Who you are

• Technically Savvy. You don’t shy away from opportunities to get into technology - and you can learn it quickly.
• Strong communication and presentation skills. You love the idea of sharing the Tableau story.
• Problem Solver. You love tackling the most difficult of challenges and know how to get to the best solution.
• Experienced. 5 or more years’ experience in a Sales Engineer/ Sales Consulting role.
• Domain. Experience with SQL or MDX (MySQL, PostgreSQL, Oracle, SQL Server, Analysis Services, Essbase, Netezza, etc.) Experience with ETL tools (Informatica, Data Integrator, Data Transformation Services, etc.) a strong plus.
• Detail oriented. Nothing gets overlooked when it comes to you.
• A True Team Player. You’re the best at what you do and you know how to work with your colleagues to get their best.
• You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world!

Equal Opportunity Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.