Specialist, Finance Operational Excellence (FSSC)

genesys; Manila; Hybrid; PHP 420,000 - 620,000; Full time

Job summary

Genesys is seeking a highly motivated Finance Professional to join our growing team as Specialist, Finance Operational Excellence (FSSC). The role focuses on completing tasks on time, driving process improvements, and supporting audits across finance functions in a hybrid work environment.

Candidate should have a BS Accountancy, 0–1 year of experience, and willingness to rotate across teams while developing technical accounting and stakeholder skills.

Qualifications

• BS Accountancy, required.
• Fresh Graduate to 1 year of relevant work experience.
• Attention to details.
• Novice ERP system knowledge.
• Novice Communication skills both written and oral.
• Novice Stakeholder Management skills.
• Novice Negotiation and Conflict Resolution skills.
• Novice Problem Solving skills.
• Novice Technical Accounting Competency.
• Willingness to rotate to different teams when and where support is needed.

Responsibilities

• Completes assigned tasks on time.
• Identifies areas for process improvement.
• Works collaboratively with team members.
• Documents processes, workflows, etc.
• Supports internal, external and other regulatory audit requirements.
• Willingness to learn and be assigned to different Finance functions.
• Adhoc tasks as may be assigned.

Skills

Attention to details

Communication skills

Stakeholder management

Negotiation

Problem solving

Technical accounting

Education

BS Accountancy

Tools

ERP system

Job description

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries- moving AI from possibility to production in real-world enterprise environments every day.

Specialist, Finance Operational Excellence (FSSC)

Role Summary:

Genesys is seeking a highly motivated Finance person to join our growing team.

Job Responsibilities:

In this role the primary responsibilities may include (but are not limited to):

• Completes assigned tasks on time
• Identifies areas for process improvement
• Works collaboratively with team members
• Documents processes, workflows, etc.
• Supports internal, external and other regulatory audit requirements
• Willingness to learn and be assigned to different Finance functions
• Adhoc tasks as may be assigned

Requirements/Qualifications:

• BS Accountancy, required
• Fresh Graduate to 1 year of relevant work experience
• Attention to details
• Novice ERP system knowledge
• Novice Communication skills both written and oral
• Novice Stakeholder Management skills
• Novice Negotiation and Conflict Resolution skills
• Novice Problem Solving skills
• Novice Technical Accounting Competency
• Willingness to rotate to different teams when and where support is needed

#LI-Hybrid

#PR-1

Working at Genesys

• AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+new AI features were released in the last fiscal year.
• A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.
• Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
• Recognized globally - Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

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Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [e-mail].

You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics.