Spanish-Speaking AR Specialist

Shopfully; España; Hybrid; PHP 2,508,000 - 4,389,000; Full time

Benefits offered by this job

Hybrid work model

Learning opportunities

Office snacks and ergonomic setup

Job summary

Shopfully is seeking a Spanish-speaking Accounting Specialist, Accounts Receivable to join our Finance team. You will manage collections, invoicing, and AR processes for a multinational portfolio while collaborating with Sales and Accounts teams.

The role emphasizes accuracy, process improvement, and timely reporting, with a hybrid work model and opportunities for growth within a global platform that supports hundreds of retailers and brands.

Qualifications

• 3–5 years of professional experience in Accounts Receivable, Credit & Collections, or a similar accounting role.
• Hands-on experience managing customer collections, AR aging, account reconciliations and payment discrepancies.
• Strong understanding of Accounts Receivable and general accounting principles.
• Fluent in Spanish, both written and spoken, is required.
• Professional fluency in English, both written and spoken, as English is our primary business language.
• Proficiency in Microsoft Excel or Google Sheets.
• Experience working with an ERP system; NetSuite experience is an asset.

Responsibilities

• Manage the collection process for an assigned portfolio of customer accounts, ensuring timely payment of outstanding invoices.
• Proactively follow up with customers on overdue balances through email, phone and other appropriate communication channels.
• Monitor Accounts Receivable aging, identify overdue accounts and payment delays, and elevate potential credit risks as appropriate.
• Investigate and resolve payment discrepancies, deductions, disputes and other issues impacting collections.
• Perform customer account reconciliations and ensure incoming payments are accurately allocated.
• Partner closely with Sales, Account Management and other internal teams to resolve commercial or administrative issues affecting customer payments.
• Contribute to cash collection forecasts and regular reporting on overdue receivables and collection performance.
• Provide information and supporting documentation for bad debt and credit loss assessments, where applicable.
• Support month-end and year-end close activities related to Accounts Receivable.
• Manage the customer invoicing process, ensuring invoices and credit notes are issued accurately and on time.
• Review billing information, contractual terms, purchase orders and supporting documentation prior to invoice issuance.
• Process billing adjustments, credit notes, cancellations and invoice corrections.
• Investigate and resolve billing discrepancies in partnership with Sales, Account Management and other relevant teams.
• Maintain accurate customer master data and billing information.
• Support electronic invoicing processes and customer billing portals where required.
• Contribute to the continuous improvement and standardization of billing and Accounts Receivable processes.
• Prepare and maintain regular reporting on Accounts Receivable, aging, overdue balances, collection performance and billing activities.
• Support month-end and year-end closing activities related to Billing and Accounts Receivable.
• Ensure compliance with internal policies, accounting procedures and internal controls.
• Support internal and external audit requests related to Accounts Receivable and Billing.
• Identify opportunities to improve processes, controls and collection effectiveness.

Skills

Spanish language

English language

Accounts receivable

Credit & collections

ERP system (NetSuite)

Excel/Google Sheets

Tools

NetSuite

Job description

Shopfully is seeking a Spanish-speaking Accounting Specialist, Accounts Receivable to join our Finance team. You will manage collections, invoicing, and AR processes for a multinational portfolio while collaborating with Sales and Accounts teams.

The role emphasizes accuracy, process improvement, and timely reporting, with a hybrid work model and opportunities for growth within a global platform that supports hundreds of retailers and brands.