Spa Front Desk & Guest Concierge

Conequip Philippines Inc.; Mandaue; On-site; PHP 201,000 - 268,000; Full time

Job summary

Conequip Philippines Inc. is seeking a courteous front desk receptionist to welcome clients and manage bookings at our Mandaue location. You will handle walk-ins, answer calls and online inquiries, and ensure a smooth check-in experience for every guest.

Responsibilities include processing payments, maintaining records, promoting spa services and memberships, and coordinating with therapists to ensure timely service. Strong organization and professional demeanor are essential.

Responsibilities

• Welcome clients with courtesy and professionalism.
• Manage walk-in clients and appointment bookings.
• Answer phone calls, social media, and online inquiries.
• Process payments and issue official receipts.
• Maintain accurate client records and appointment schedules.
• Endorse clients to the appropriate therapist.
• Promote spa services, memberships, and ongoing promotions.
• Ensure the reception area is clean, organized, and presentable.
• Coordinate with therapists to ensure timely service.
• Perform other administrative tasks assigned by the Branch Manager.

Job description

Conequip Philippines Inc. is seeking a courteous front desk receptionist to welcome clients and manage bookings at our Mandaue location. You will handle walk-ins, answer calls and online inquiries, and ensure a smooth check-in experience for every guest.

Responsibilities include processing payments, maintaining records, promoting spa services and memberships, and coordinating with therapists to ensure timely service. Strong organization and professional demeanor are essential.