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Business Process Outsourcing International, Inc. is seeking a strategic Head of Tech Solutions to lead its Software & IoT portfolio.
This role defines the product vision, roadmap, and commercial strategy across Consumer, SME, and Enterprise segments, guiding a team of product managers to deliver customer-centric solutions that drive growth and profitability. You will collaborate with IT, Engineering, Marketing, Sales, and Strategy to ensure successful product launches, scalable solutions, and
We are looking for a strategic and commercially driven Head of Tech Solutions to lead our Software & IoT portfolio. This portfolio includes products and services that empower how people and businesses work, connect, collaborate, and secure their environments—from productivity software and digital collaboration tools to smart home technologies, connected workplace systems, and IoT solutions.
As the Head of Tech Solutions, you will define the product vision, roadmap, and commercial strategy across the Consumer, SME, and Enterprise segments. You will identify market opportunities, build scalable product strategies, and lead a team of product managers to deliver innovative, customer-centric solutions that drive business growth and profitability.
This role combines product leadership, technology expertise, and commercial strategy while working closely with cross‑functional teams to bring successful products to market.
Define and own the strategic direction, roadmap, and lifecycle of the Software & IoT product portfolio.
Lead and mentor a team of Product Managers responsible for software, productivity solutions, smart home devices, IoT products, collaboration platforms, and connected workplace technologies.
Ensure products are customer-focused, commercially viable, and technically feasible across Consumer, SME, and Enterprise markets.
Identify emerging technology trends and new market opportunities to continuously strengthen the portfolio.
Drive innovation while maintaining a scalable and sustainable product strategy.
Develop and execute strategies to increase portfolio growth, customer adoption, and profitability.
Build business cases for new products, enhancements, and strategic investments.
Define pricing strategies, commercial models, and value propositions.
Evaluate opportunities to build, partner, acquire, or integrate solutions that accelerate go‑to‑market.
Partner with Product, Sales, and Marketing teams to develop tailored offers, bundles, and campaigns for different customer segments.
Monitor portfolio performance, profitability, customer lifetime value, and overall P&L.
Collaborate with IT, Engineering, and Enablement teams to ensure successful product launches and ongoing operational excellence.
Work closely with Marketing, Sales, Customer Experience, Finance, and Strategy teams to deliver customer‑led and commercially successful products.
Lead cross‑functional planning sessions, portfolio reviews, and innovation initiatives.
Foster collaboration across technical and commercial teams to deliver shared business objectives.
Bachelor's degree in Business, Engineering, Computer Science, Information Technology, or a related field. An MBA is an advantage.
Minimum of 10 years of experience in Product Management, Portfolio Strategy, Product Development, or related technology leadership roles.
At least 3 years of leadership experience managing multiple products or product portfolios.
Proven track record of successfully launching and growing technology products across both consumer and business markets.
Experience within the technology, telecommunications, SaaS, software, IoT, or digital solutions industries.
Strong understanding of:
Internet of Things (IoT)
Software-as-a-Service (SaaS)
Productivity software
Connected devices and smart technology ecosystems
Excellent commercial and financial acumen with experience in:
Product pricing
Business case development
P&L management
Market positioning
Portfolio performance analysis
Strategic thinker with strong commercial awareness and customer focus.
Proven ability to lead high‑performing product teams.
Excellent stakeholder management and cross‑functional collaboration skills.
Strong analytical and data‑driven decision‑making capabilities.
Passionate about innovation, technology, and delivering products that create meaningful customer value.
Lead the strategy for a growing Software & IoT portfolio.
Drive innovation that impacts consumers, SMEs, and enterprise customers.
Work alongside experienced leaders in technology, product, and commercial functions.
Shape the future of connected solutions and digital experiences.
Be part of a collaborative and forward‑thinking organization committed to innovation and customer success.