Software Engineer (AMS)

Avaloq AG; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Avaloq AG in Manila is seeking a Software Engineer to design, develop, maintain and support business‑critical CLM/CRM applications for our clients. You will investigate production issues, enhance existing functionality, and ensure system reliability and performance across our platforms.

You will collaborate with Business Analysts, Service Managers, Product and Project Delivery teams to deliver scalable, maintainable solutions and to continuously improve applications used by clients.

Qualifications

• Design, develop, maintain and support business‑critical applications and services in CLM/CRM.
• Investigate and resolve production issues to ensure reliability and performance.
• Collaborate with analysts, managers, product and delivery teams throughout SDLC.

Responsibilities

• Ensure stable, reliable operation of CLM/CRM and integrated third‑party apps.
• Analyze, troubleshoot, and resolve production incidents and complex issues.
• Design, develop, test and implement high‑quality code fixes.
• Perform root cause analysis and drive permanent resolutions.
• Collaborate with cross‑functional teams to deliver scalable solutions.
• Maintain and enhance existing applications to meet evolving requirements.
• Support testing activities including UAT and integration testing.
• Maintain technical documentation and promote knowledge sharing.

Skills

Software development

Troubleshooting

Agile methodologies

Jira

Tools

Jira

Job description

Your Team

You will be part of the Service Operations – Client Life cycle Management and Client Relationship Management (CLM/CRM) Team, which is responsible for ensuring stable platform operations and the continuous improvement of our Avaloq software and products for our clients.

As a Software Engineer, you will design, develop, maintain, and support business-critical applications and services within the CLM/CRM domain. You will be responsible for enhancing existing functionalities, investigating and resolving production issues, and ensuring the reliability, performance, and maintainability of the solutions delivered to our clients.

In this role, you will collaborate closely with Business Analysts, Service Managers, Product teams, and Project Delivery teams. You will take over, maintain, and enhance solutions delivered to production, investigate and resolve technical issues, and contribute to the continuous improvement of applications and services used by our clients.

Your key tasks

• Ensure the stable, reliable, and efficient operation of Client Life cycle Management (CLM), Client Relationship Management (CRM), and integrated third-party applications.


• Leverage strong software development and coding expertise to analyze, troubleshoot, and resolve production incidents and complex technical issues.


• Design, develop, test, and implement high-quality code fixes for application defects, ensuring system stability and performance.


• Perform root cause analysis, delivering software changes, drive permanent resolutions, and contribute to continuous application enhancements and optimization.


• Collaborate with cross-functional teams throughout the software development life cycle to deliver scalable and maintainable solutions.


• Maintain and enhance existing applications and services to meet evolving client and business requirements.


• Participate in client workshops and support our business analysts in requirements analysis


• Support testing activities, including functional validation, defect fixing, integration testing, and User Acceptance Testing (UAT)


• Maintain clear technical documentation and actively promote knowledge sharing and best practices within the team.


• To work with agile mindset, process, and ticketing platforms (Jira)


• Take ownership and responsibility for your area of expertise