Software Architect & Engineering Lead – Telecom / VoIP account

Aleph Talent Solutions; Metro Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Aleph Talent Solutions in Manila is seeking a hands-on Software Architect and Engineering Lead for a telecom/VoIP account. You will own the product from architecture and backend development through production launch and ongoing operation, shaping critical applications for customer and subscription management, telecom provisioning, and number portability.

You will lead a small engineering team, recruit and mentor developers, establish automated deployments, and ensure secure, scalable server and

Qualifications

• Own end-to-end software product from design to production launch and operation.
• Hands-on backend development and software architecture design experience.
• Experience with external APIs, authentication, OAuth2, REST, XML, and API integration.
• Solid knowledge of relational databases, Linux, and cloud environments.
• Experience with security and secure handling of customer data.
• Knowledge of telecommunications software, VoIP, hosted PBX, SIP trunking, provisioning, or OSS/BSS.
• Understanding of SIP signalling, RTP, NAT, codecs, routing, Wireshark or sngrep is valuable.
• Mentoring, leadership, accountability, and problem-solving skills.
• Strong spoken and written English, clear communication, builder mindset.

Responsibilities

• Own the end-to-end software architecture and technical direction of the product.
• Design and develop robust backend services, relational databases, APIs, and workflows.
• Build and maintain integrations for provisioning, number portability, and status sync.
• Establish automated deployments, monitoring, backups, and recovery procedures.
• Lead production troubleshooting, launch activities, and ongoing operations.
• Recruit developers and lead a small team; mentor while contributing hands-on code.

Skills

Backend development

Software architecture

API integration

Relational databases

Linux

Cloud environments

Security best practices

Mentoring

English proficiency

Tools

Ninja API

Job description

Software Architect & Engineering Lead – Telecom / VoIP account

Join a telecommunications software business in Manila as a hands‑on Software Architect and Engineering Lead. You will take ownership of the product from architecture and backend development through production launch and ongoing operation. You will shape business‑critical applications supporting customer and subscription management, telecom provisioning, number portability, hosted PBX, and related integration workflows. This is a permanent, full‑time, primarily office‑based role with the opportunity to build the technical foundation, recruit and mentor developers, and lead a growing engineering team.

Key responsibilities

Own the end‑to‑end software architecture and technical direction of the product.

Design and develop robust backend services, relational database structures, APIs, and business workflows.

Build and maintain integrations for OneCRM, subscription provisioning, SIM provisioning, number portability, and status synchronization.

Implement reliable handling for retries, timeouts, duplicate requests, audit trails, and error reporting.

Develop and maintain server and cloud infrastructure across development and production environments.

Establish automated deployments, monitoring, backups, and recovery procedures.

Strengthen application security through role‑based access control, credential management, API key management, and secure customer data handling.

Integrate with PBX and telecom platforms, including Asterisk, FreePBX, and FreeSWITCH.

Write production code, automated tests, and clear technical documentation.

Lead production troubleshooting, launch activities, and ongoing production operations.

Recruit developers and lead a small team, including a backend or integration engineer and a frontend or full‑stack engineer.

Mentor developers while continuing to contribute hands‑on code and technical solutions.

What we’re looking for

Proven personal ownership of a software product from design through production launch and ongoing operation.

Strong current hands‑on backend development skills and experience designing software architecture.

Practical experience with external APIs, authentication, OAuth2, REST, XML, and API integration.

Strong knowledge of relational databases, Linux, cloud environments, server deployment, backups, and production troubleshooting.

Experience with application security and secure handling of customer data.

Knowledge of telecommunications software, VoIP, hosted PBX, SIP trunking, telecom provisioning, subscription lifecycle management, number portability, or OSS/BSS.

Experience with SIP signalling, RTP, NAT, codecs, routing, Wireshark, or sngrep is valuable.

Familiarity with Ninja API and customer and subscription management systems is advantageous.

Demonstrated mentoring, leadership, accountability, and practical problem‑solving skills.

Strong spoken and written English, clear communication, reliability, and a builder mindset.