Social Media Marketing Manager

MCI; Manila; On-site; PHP 334,800 - 669,600; Full time

Benefits offered by this job

HMO Coverage

Dental Coverage

Performance and loyalty bonuses

Employee shuttle services

Company retreats and off-site events

Job summary

MCI is looking for a Social Media Marketing Manager in Manila to enhance its B2B presence on professional platforms. This role involves creating effective strategies focused on generating leads and engaging industry decision-makers.

The ideal candidate should have a Bachelor’s degree in Marketing or Communications and at least three years of B2B social media experience, particularly with LinkedIn. The position offers various competitive benefits and opportunities for career growth.

Qualifications

• 3 years of B2B social media experience.
• Expertise in LinkedIn and industry-specific networks.
• Experience with paid social campaigns targeting business decision-makers.

Responsibilities

• Develop and execute LinkedIn-first B2B social strategies.
• Create and manage campaigns that drive engagement and inbound leads.
• Manage brand reputation and thought leadership content across digital channels.

Skills

B2B social media experience

Expertise in LinkedIn

Strong copywriting skills

Storytelling skills

Education

Bachelor’s degree in Marketing or Communications

Job description

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are hiring a Social Media Marketing Manager to grow our B2B presence on professional and industry platforms. This role will focus on thought leadership, lead generation, and engaging decision-makers in target accounts.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

• Develop and execute LinkedIn-first B2B social strategies.
• Create and manage campaigns that drive engagement and inbound leads.
• Promote webinars, whitepapers, case studies, and industry events.
• Analyze performance metrics (engagement rate, lead form conversions, account engagement).
• Manage brand reputation and thought leadership content across digital channels.
• Partner with Sales to amplify ABM campaigns.

CANDIDATE QUALIFICATIONS

• Bachelor’s degree in Marketing, Communications, or related field.
• 3 years of B2B social media experience.
• Expertise in LinkedIn and industry-specific networks.
• Experience with paid social campaigns targeting business decision-makers.
• Strong copywriting and storytelling skills for professional audiences.
• Proven ability to translate social efforts into pipeline results.

CONDITIONS OF EMPLOYMENT

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

COMPENSATION & BENEFITS

At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• HMO Coverage plus a dependent
• Rank & File: ₱100,000 coverage
• Supervisors/Managers: ₱120,000 coverage
• Dental Coverage – In-house dental assistance worth ₱5,000, giving you easier access to quality care
• Free meal during training
• Career growth and learning
• Allowances for rice, clothing, laundry and meals
• Performance and loyalty bonuses
• Frequent disinfection, fogging of workplace
• Opportunities for growth and promotion
• Employee shuttle services
• Company retreats and off-site events
• Sharpen your social skills while meeting awesome people and making new friends
• Plus, more in-office rewards, raffles, recognition gifts, and treats!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

DIVERSITY AND EQUALITY

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.