About the role
Our Team is seeking a dynamic and creative Social Media Manager to join our Marketing & Communications team. This is a full-time position based in Taytay, Rizal, where you will play a crucial role in building and maintaining our brand presence across all social media platforms. As Social Media Manager, you will be responsible for developing, implementing, and optimising our social media strategy to drive engagement, build community, and support our broader business objectives. This role is essential to our digital marketing efforts and will have a direct impact on brand awareness, customer engagement, and business growth.
What you’ll be doing
- Developing and executing comprehensive social media strategies across all platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, and emerging channels) aligned with business goals
- Creating, curating, and publishing engaging content including graphics, videos, copywriting, and interactive posts that resonate with our target audience
- Managing social media calendars, scheduling posts, and ensuring consistent brand messaging and voice across all channels
- Monitoring social media conversations, responding to comments and messages promptly, and building meaningful relationships with our community
- Conducting social media analytics and reporting on key performance indicators (KPIs) including reach, engagement, follower growth, and conversion metrics
- Identifying trends, insights, and opportunities to optimise social media performance and stay ahead of industry developments
- Collaborating with internal teams including marketing, product, and customer service to ensure cohesive messaging and campaigns
- Managing social media advertising budgets and running paid campaigns to increase visibility and drive conversions
- Staying updated on platform algorithm changes and best practices to maintain competitive advantage
- Creating and maintaining social media guidelines and brand standards documentation
What we’re looking for
- Bachelor's degree in Marketing, Communications, Business, or a related field (or equivalent practical experience)
- 1-3 years of proven experience as a Social Media Manager or similar digital marketing role
- Familiarity with Australian Market
- Demonstrated expertise in managing multiple social media platforms and understanding platform-specific best practices
- Strong creative writing skills with the ability to craft compelling, brand-aligned content
- Proficiency with social media management tools and analytics platforms (such as Hootsuite, Buffer, Meta Business Suite, Google Analytics)
- Experience with graphic design and video editing tools or the ability to work effectively with designers and content creators
- Strong understanding of digital marketing principles, including SEO, SEM, and content marketing strategies
- Excellent analytical skills with the ability to interpret data and make data-driven decisions
- Strong communication and collaboration skills with the ability to work effectively across teams
- Knowledge of social media advertising platforms and campaign management
- Ability to multitask, prioritise effectively, and meet tight deadlines in a fast-paced environment
- Preferred: Experience with influencer marketing, community management, or crisis communication on social media
- Preferred: Familiarity with marketing automation tools and CRM systems
What we offer
We are committed to creating a supportive and inclusive workplace where our employees can thrive professionally and personally. We offer competitive benefits including health and wellness programmes, opportunities for professional development and training in the latest digital marketing tools and trends, and a collaborative team environment that values creativity and innovation. We believe in work-life balance and offer flexible working arrangements where possible. Our company culture emphasises continuous learning, and we provide support for employees to develop new skills and advance their careers. We also offer performance-based incentives and recognition programmes to celebrate the achievements of our team members.