Social media/E-commerce Admin

Hawkeyes Optical Clinic; Philippines; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Pay raise

Promotion to permanent employee

Job summary

Hawkeyes Optical Clinic in the Philippines is seeking a Social Media/E-commerce Admin to manage online presence across platforms, plan content calendars, and drive engagement for our brand.

You will handle product listings, customer support, data tracking, and performance metrics, while creating graphics and captions using Canva and basic video edits. Onsite interview preferred, with growth to a permanent role.

Qualifications

• Must be college level and have basic requirements.
• Can apply onsite for an interview.
• Must have social media accounts with high followers.
• Has an idea on online selling and management in e-commerce platforms.

Responsibilities

• Process new sales, track stock levels, and coordinate with shipping couriers.
• Add new items, update prices, and write descriptions.
• Create live sellers and assist.
• Answer buyer questions, fix complaints, and handle returns.
• Check sales reports and monitor store performance.
• Use online store dashboards.
• Reply to comments and direct messages.
• Run paid promotion and boosts.

Skills

Social media management

Content planning

Communication

Data tracking

Basic design

Customer support

Education

College level or pursuing higher education

Tools

Canva

Video editing apps

Spreadsheets

Job description

Social Media/E-commerce Admin

Job Description:

Builds and handles an organization's online presence across platforms like Facebook, Instagram, TikTok and other e-commerce platforms.

E-commerce Admin Job Responsibilities

• Order and Inventory: Process new sales, track stock levels, and coordinate with shipping couriers.

• Product Listing: Add new items, update prices, and write clear descriptions.

• Create live sellers and assist

• Customer Support: Answer buyer's questions, fix complaints, and handle returns.

• Data Tracking: Check sales reports and monitor store performance.

• Know how to use online store dashboards.

• Good writing and communication skills for chats

• Basic computer skills like spreadsheets/excell and data entry.

Social Media Admin

• Content Planning: Make calendars and schedule posts.

• Creation: Design graphics, write captions, and shoot videos.

• Community Management: Reply to comments and direct messages.

• Data Tracking: Check metrics like likes, shares, and reach.

• Ad Campaigns: Run paid promotion and boosts.

• Platform Know-How: Understand current trends and algorithms.

• Communication: Write clear and engaging brand messages.

• Basic Design: Use tools like Canva or video editing apps/softwares.

Job Qualifications & Requirements

• Must be college level and have basic requirements.

• Can apply onsite for an interview.

• Must have social media accounts with high followers

• Has an idea on online selling and management in e-commerce platforms.

Benefits:

• Pay raise

• Promotion to permanent employee