Site Reliability Engineering (SRE) People Manager

Risewave Consulting Inc.; Mandaluyong; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Risewave Consulting Inc. is seeking an energetic, people-first technical leader to manage a pod of 8–12 Site Reliability Engineers across growth, performance, behavior, wellbeing, and shift life in a 24x7 operation.

You will rotate shifts with another manager, coach junior engineers, and build development plans, onboarding programs, and interview processes to grow the team into senior SREs. This hands-on leadership role emphasizes coaching and collaboration to sustain reliable services and

Qualifications

• 5+ years of experience in SRE or DevOps environments, with 2+ years in a direct people management or technical team lead role.
• Hands-on domain knowledge to coach junior engineers across Linux, Kubernetes, public cloud (AWS/GCP/Azure), observability stacks, and incident management.
• Demonstrated ability and evidence of developing junior engineers under your leadership.
• Willingness to rotate shift bands including night shifts.
• Comfortable giving direct, constructive feedback regarding behavior or performance.
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.

Responsibilities

• Conduct weekly 1:1s with every direct report, lead performance cycles, set goals, and build individual development plans.
• Address attendance, collaboration, handover discipline, and conduct early coaching.
• Proactively monitor fatigue and shift-health indicators to prevent attrition or incidents.
• Maintain accurate Capability Ledger entries and align training with service-line roadmaps.
• Schedule training as dedicated, named seats within the shift rota.
• Execute shift rotas, approve leave, organize relief cover, and maintain a consistent 1:1 cadence across shifts.
• Own onboarding for new joiners and Academy graduates—covering environments, tooling, processes, and the human side of shift work.
• Lead interviewing for the group and build promotion cases with Service Reliability Leads and Tech Leads.

Skills

SRE/DevOps

Team leadership

Linux

Kubernetes

Public Cloud

Observability

Incident management

Performance coaching

Education

Bachelor's degree in CS/Engineering or equivalent

Job description

About the role

We are seeking an energetic, people-first technical leader to manage a pod of 8–12 Site Reliability Engineers through every stage of their career journey—focusing on growth, performance, behavior, wellbeing, and shift life. With a team composition that is 60–70% junior engineers, this role is critical in guiding early-career talent into senior SRE professionals. We run a 24x7 operation, and you will rotate shifts alongside another manager, including the night band. This hands-on presence is a defining feature of the job—we believe a manager who works alongside their team across all working bands is best equipped to support, coach, and elevate them.

Key responsibilities

• Conduct weekly 1:1s with every direct report, lead performance cycles, set goals, and build individual development plans
• Address attendance, collaboration, handover discipline, and conduct early and directly
• Proactively monitor fatigue and shift-health indicators before they impact attrition or incident risk
• Maintain accurate Capability Ledger entries for every report and construct training plans aligned with required service-line roadmaps
• Schedule training as dedicated, named seats within the shift rota rather than ad-hoc time
• Execute shift rotas, approve leave, organize relief cover, and control overtime while maintaining a consistent 1:1 cadence regardless of shift rotation
• Own onboarding for new joiners and Academy graduates—covering environment setups, tooling, processes, and the human side of shift work
• Lead interviewing for the group, assign Academy mentors, identify pod successors, and build promotion cases in close collaboration with Service Reliability Leads and Tech Leads

About you

• 5+ years of experience in SRE or DevOps environments, with 2+ years in a direct people management or technical team lead role
• Strong hands-on domain knowledge sufficient to credibly coach junior and mid-level engineers across Linux, Kubernetes, Public Cloud (AWS/GCP/Azure), Observability stacks, and Incident Management processes
• Demonstrated ability and tangible evidence of developing and advancing junior engineers under your leadership
• Full willingness and flexibility to rotate shift bands alongside your pod, including night band shifts
• Comfortable holding direct, constructive conversations regarding behavior or performance without premature escalation
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience