Site Reliability Engineer

IDEMIA PHILIPPINES INC.; Philippines; On-site; PHP 900,000 - 1,350,000; Full time

Job summary

IDEMIA Philippines Inc. is seeking a Site Reliability Engineer to maintain critical production platforms and automate operations to deliver dependable services. You will harden platforms pre- and post-go-live and work across Windows servers, AD, IIS, and databases to ensure top reliability.

You will implement observability with dashboards and alerts, build CI/CD pipelines in Azure DevOps/GitHub Actions, and support Azure, containers, Kubernetes, and IaC for scalable applications.

Qualifications

• 2 years of experience in an SRE, Systems/Infrastructure Engineering role.
• Hands-on with Windows Server environments, AD, IIS, and file systems.
• Experience building CI/CD pipelines and automation.
• Foundational cloud knowledge, preferably Microsoft Azure.
• Familiarity with containerization and orchestration technologies (Docker, Kubernetes).
• Experience monitoring SQL databases and performance tuning.
• Exposure to monitoring, logging, and alerting frameworks; on-call support.

Responsibilities

• Harden platforms before and after go-live by reviewing architecture, security, configurations, and implementing monitoring.
• Ensure reliability by monitoring availability, performance, and overall system health across infrastructure and applications. Lead incident response and recovery to meet SLAs, leveraging strong infrastructure expertise to restore services quickly.
• Collaborate with development and product teams to enhance scalability, resilience, and operational readiness. Validate release readiness through CAB participation, automated testing, and infrastructure-aware risk assessment.
• Design and improve observability via dashboards, alerts, and monitoring tools (e.g., Azure Monitor, Prometheus, Grafana).
• Manage and optimize core infrastructure (Windows servers, AD, IIS, DNS, databases) supporting critical applications. Build and maintain CI/CD pipelines and standardized deployment processes (Azure DevOps, GitHub Actions).
• Support cloud and modernization initiatives (Azure, containers, Kubernetes, IaC) to enable scalable application reliability.

Skills

Windows Server

Active Directory

IIS

Monitoring

Incident response

Tools

Azure DevOps

GitHub Actions

Docker

Kubernetes

Prometheus

Grafana

Azure Monitor

Job description

Job description

Purpose This role is responsible for maintaining the service-level agreement critical production platforms or products and providing automated operations to ensure the service to our clients is always of the best quality.

Key Missions Responsibilities

Harden platforms before and after go-live by reviewing architecture, security, configurations, and implementing monitoring.

Ensure reliability by monitoring availability, performance, and overall system health across infrastructure and applications. Lead incident response and recovery to meet SLAs, leveraging strong infrastructure expertise to restore services quickly. Conduct root cause analysis and post-mortems to drive continuous reliability improvements.

Collaborate with development and product teams to enhance scalability, resilience, and operational readiness. Validate release readiness through CAB participation, automated testing, and infrastructure-aware risk assessment. Design and improve observability via dashboards, alerts, and monitoring tools (e.g., Azure Monitor, Prometheus, Grafana).

Manage and optimize core infrastructure (Windows servers, AD, IIS, DNS, databases) supporting critical applications. Build and maintain CI/CD pipelines and standardized deployment processes (Azure DevOps, GitHub Actions). Support cloud and modernization initiatives (Azure, containers, Kubernetes, IaC) to enable scalable application reliability.

Profile & Other Information Qualifications

2 years of experience in a Site Reliability Engineering, Systems Engineering, or Infrastructure Engineering role.

Strong experience administering Windows Server environments, including Active Directory, IIS, and file systems. Hands-on experience implementing CI/CD pipelines and automation using tools such as Azure DevOps. Foundational understanding of cloud architecture, preferably within Microsoft Azure environments.

Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes). Experience monitoring and optimizing SQL database performance. Knowledge of SQL database deployment strategies and administration practices.

Exposure to monitoring, logging, and alerting frameworks, as well as participation in on-call operational support models.

Nice to Haves

Experience within payment services, card issuance platforms, or banking technology environments.

Relevant certifications such as AZ-104, AZ-400, or other DevOps/SRE-related credentials. Familiarity with compliance and security frameworks such as PCI-DSS, PCI-CPP, or ISO 27001. Proficiency in PowerShell scripting and infrastructure automation.