Site Reliability Engineer

Niit Technologies; Muntinlupa; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Niit Technologies in the Philippines is seeking an Application SRE in Engineering Operations to automate software processes, review L1 guidance, and lead rapid diagnostics using incident command methods for faster restoration.

You will update runbooks, scripts, and documentation, apply SRE methodologies, and support product deployments while developing distributed architectures.

Qualifications

• A 4 year degree or equivalent work experience in software development or DevOps.
• 2-4 years of hands-on experience in code (Python & Java preferred).
• 2-4 years of hands-on experience in orchestration and deployment technologies.
• Strong familiarity with web deployment technologies including hosted and cloud-based.
• Proven track record of applying/recommending solutions for issues.
• Proven track record of resolving issues independently.
• Strong English proficiency.

Responsibilities

• Will be required to work an alternative shift (9:00 PM to 5:00 AM EST).
• Run common scripts without assistance.
• Determines gaps and areas for improvement within the system.
• Identifies areas for automation as a solution for processes in both the organization and application.
• Ability to leverage software development tools & principles to provide the team with capabilities to better understand, manage and triage issues impacting the business.
• Writes and reviews custom DML statements.
• Provides assistance to other team members by answering questions and writing/updating documentation.
• Proficient understanding of Single Sign-On related functionality.
• Proficient with writing advanced SQL queries to pull complex datasets.
• General understanding of the applications & services they primarily support.
• Clearly articulates problems on both technical and non-technical levels.
• Additional responsibilities, as required.

Skills

Python

Java

SQL

SRE principles

Problem solving

Education

4 year degree or equivalent

Tools

Orchestration tools

Deployment technologies

Web deployment

Job description

Job Title: Application SRE, Engineering Operations

Job Description:

Utilize software engineering skills to automate software processes; review L1 technical guidance and support while developing and troubleshooting software systems based on alerts/escalations; use incident command methodologies to lead Subject Matter Experts as needed to provide advanced diagnostics and resolutions for a shorter mean time for restoration of each engineering issue; update runbooks, scripts, tools, & documentation for standard IT tasks and procedures; execute site reliability engineering (SRE) methodologies for continuous improvement of basic abilities to automate and develop application-specific software; and provide support for product deployments while developing system engineering, software engineering, system integration, or distributed system architectures.

Responsibilities:

• Will be required to work an alternative shift (9:00 PM to 5:00 AM EST).
• Run common scripts without assistance.
• Determines gaps and areas for improvement within the system.
• Identifies areas for automation as a solution for processes in both the organization and application.
• Ability to leverage software development tools & principles to provide the team with capabilities to better understand, manage and triage issues impacting the business.
• Writes and reviews custom DML statements.
• Provides assistance to other team members by answering questions and writing/updating documentation.
• Proficient understanding of Single Sign-On related functionality.
• Proficient with writing advanced SQL queries to pull complex datasets.
• General understanding of the applications & services they primarily support.
• Clearly articulates problems on both technical and non-technical levels.
• Additional responsibilities, as required.

Experience and Skills:

• 4 year degree or equivalent work experience in software development or DevOps engineering.
• 2-4 years of hands-on experience in code (Python & Java preferred).
• 2-4 years of hands-on experience in orchestration and deployment technologies.
• Strong familiarity at working with web deployment technologies including hosted and cloud-based.
• Proven track record of applying/recommending the appropriate solutions for issues.
• Proven track record of being able to resolve issues independently
• Strong English proficiency