Site Manager (Manager-Director Level)

GR8 Affinity BPO, Inc.; Philippines; On-site; PHP 900,000 - 1,400,000; Full time

Benefits offered by this job

Flexible work

Health benefits

Volunteer time off

Job summary

Rehmann in the Philippines seeks a Site Manager to bridge Philippines associates with US-based leaders and support functions, ensuring collaboration, operational excellence, and alignment with firm values and objectives.

By providing strategic administrative and operational leadership, coordinating resources, and championing communication across geographic boundaries, you will help create an environment where associates are supported, empowered, and positioned for success.

Qualifications

• Bachelor's degree or related field required.
• 7–10+ years in office administration or related roles.
• Proficiency in MS Office and report preparation.
• Excellent verbal and written English communication.
• Strong business management understanding and discretion.
• Proactive with leadership ability.
• Able to manage budgets and timelines.
• Capable of working in a fast-paced environment with high service levels.
• Ethical and professional conduct.

Responsibilities

• Act as operational administrator for the Philippines region.
• Implement and review process improvements to boost efficiency and profitability.
• Assess staffing and facilities needs and plan accordingly.
• Oversee office facilities contracts and service providers.
• Manage space and resources across Philippine offices.
• Maintain quality administrative services and resolve issues.
• Supervise regional support staff and staffing recommendations.
• Prepare and oversee operating and capital budgets.
• Manage regional finance policies, timekeeping and expenses.
• Track budget performance and report variances.
• Generate weekly operational reports for leaders.
• Assist with new office locations, relocations, remodels, closures.
• Maintain safe, secure, and compliant working environments.

Skills

Office administration

Leadership

MS Office

English communication

Budget management

Multitasking

Professional ethics

Education

Bachelor’s degree in General Business Administration

Tools

Microsoft Office Suite

Job description

Overview

About GR8 Global

GR8 Global is a firm forged by an affinity of top 100 accounting firms in the United States with the objective of coming together and redefining the workplace while providing additional value to our partners. We believe that there is a huge pool of talent outside of the US. Our mission is to bring together the best talent and match them with excellent work opportunities based on their core competencies, skill sets, and overall experience and exposure in the different areas of audit, accounting, and similar financial-related areas. We prioritize creating a positive and inclusive workplace culture where all talents are valued and developed.

Your Passion. Your Purpose.

If you’re here, you’re looking for something more. More opportunity, more impact, more purpose. At Rehmann, each and every one of our associates plays a pivotal role in the Firm’s success. When you join our team, you can count on exceptional support, encouragement, and guidance from your colleagues and from leadership.

No matter where you want to go in your career, Rehmann can help you get there. Whether you’re in the early stages of your professional journey or you’re further down your path, we’re focused on helping you achieve your goals – whatever they may be. When you join Rehmann, you are part of a culture that Puts People First and aims to help everyone reach their fullest potential. Let us show you all the ways we can Empower Your Purpose.

To learn more about Rehmann, visit: https://www.rehmann.com/careers/

Responsibilities

Job Summary:

The Site Manager will sever as a vital link between our Philippines associates and U.S.-based leaders and support functions, ensuring seamless collaboration, operational excellence, and alignment with firm values and objectives. By providing strategic administrative and operational leadership, coordinating resources, and championing communication across geographic boundaries, you will help create an environment where associates are supported, empowered, and positioned for success.

How You'll Make an Impact:

• Function as operational administrator for the Philippines Region, leading the implementation of company-wide operational goals and special projects.
• Review, develop, and ensure implementation of process improvements that contribute to the overall efficiency and profitability of the Firm
• Review strategic plans and objectives and provide recommendations for office staffing and facilities to meet future needs.
• Review physical office facility and equipment arrangements, contracts, and service providers.
• Responsible for the effective use of space and resources in each office within the Philippines.
• Maintain quality administrative services by enforcing firm service standards and resolving issues.
• Oversee regional professional support associates and provide recommendations for office staffing.
• Preparation and oversight of the operating and capital budgets.
• Manage regional Finance policies, practices, and procedures including timekeeping & expense activities
• Track the Philippine's budget performance and regional metrics; investigate and report on variances from plans.
• Weekly report generation targeting key operational areas; for distribution and analysis by firm-wide leaders.
• Assist with new office locations, relocations, remodels, and closures.
• Help to maintain a safe, secure, and legal working environment.

Qualifications

Your Desired Skills, Knowledge and Abilities:

• Bachelor’s Degree in General Business Administration or related degree
• 7-10+ years in office administration or related roles. Experience supporting associates in a multi-national environment is preferred.
• Extensive knowledge of all applicable software, including Microsoft Office Suite, to prepare correspondence and reports; create tables, charts, and presentations; and display information effectively.
• Excellent verbal and written communication skills in English. Articulate and professional speech and writing; communicate in a clear, fact-based manner
• Strong understanding of business management with the ability to handle communications in a discreet, professional, and confidential manner.
• Is proactive and displays self-direction and team leadership capablities.
• Ability to adhere to project budgets, timelines, and firm expectations.
• Demonstrate ability to work in a fast-paced environment, able to multitask while providing exceptional customer service.
• Demonstrate exemplary level of ethical behavior in accordance with professional standards.
• Demonstrate professional image, maturity, self-confidence, and a positive attitude.

We Put People First in all that we do. Our associates are our greatest assets and we provide programs and benefits that encourage growth and development and align with their needs and goals. This includes benefits focused on physical and mental health, paid time off for volunteering and diversity-related activities, flexible work arrangements, and more.

When you join Rehmann, you become part of a firm dedicated to helping Empower Your Purpose, whatever it may be.

Rehmann is an Equal Opportunity Employer.